Executive administration

Work Experience

Program Specialist

Federal contractor

August 2022 – May 2025

Provide executive support to the National Nuclear Security Administration (NNSA) Executive Secretariat and Office of the Administrator. Interpreted the scope of Freedom of Information Act (FOIA) requests, created and maintained FOIA electronic administrative files. Conducted or requested search of records, and redacted exempt information from potentially responsive documentation. Prepared FOIA final response memorandum and the required documentation for federal review and approval for submission to FOIA headquarters, resulting in a total of over fifty completed cases. Controlled and analyzed more than one-hundred incoming Electronic Document Online Correspondence & Concurrence System (eDOCS) workflow requests and tasks to determine action required. Reviewed attached files and background information, identified the office of primary responsibility and concurring offices to assign the workflow, with instructions on what action to take. Created over eighty correspondence workflows in eDOCS, uploaded associated files, selected departments who may have equity in the action, assigned suspense dates and disseminated. Tracked the progress of actions and concurring offices. Handling sensitive packages; preparing for UPS or FedEx Shipping.

Updated organization charts and contact information, post articles, key personnel announcements, and other forms of communication to the organization SharePoint site and archived previous articles to SharePoint Library. Filed documents in appropriate shared directory in accordance with administration records and management policies.

Case Manager

ManTech March 2021 – May 2022

Triage callers as the first line of contact during COVID response operations for the National Geospatial-Intelligence Agency (NGA) COVID-19 Response Team (RT). Perform administrative actions associated w/COVID-19 status updates. Track NGA employees throughout their exposure to or experience w/COVID-19 and ensure data is accurately compiled and reported. Ensure protection of privacy, including Personally Identifiable Information (PII) and personal health information (PHI) obtained via NGA Classified Network. Coordinate w/NGA clinic providers to determine if NGA employees who are symptomatic need to self-isolate or considered presumed positive. Coordinate w/NGA clinic providers to determine if NGA employees can be cleared to return to work. Perform contact tracing in response to confirmed or presumed positive NGA employees to mitigate in-facility transmission. Report to team battle captain all actions taken and any actions still outstanding. Update Microsoft (MS) Access Database and shift change records (MS OneNote) via the Secure But Unclassified (SBU) Network w/required information, capture actions taken to equip oncoming shifts w/necessary information to respond to callers.

Staff Officer

S2 Analytical Solutions November 2020 – Feb 2021

Provided Executive administrative support to National Geospatial-Intelligence Agency (NGA) Research Front Office senior leadership. Scheduled calendar events/meetings and ensured Senior personnel were prepared daily. Compile classified read-ahead materials for Senior Executives, ensure materials are marked w/correct classification level. Prepared program review materials: ensured materials marked and labeled w/corresponding classification level(s). Controlled, assigned, tracked and responded to all office tasker and correspondence workflow requests via the NGA Central Electronic and Routing Tasker System (N-CERTS). Identified subject-matter expert/leadership or office personnel to disseminate workflow(s) for action, with detailed processing instructions, corresponding documentation, files, notes, or memorandums, and suspense date. Reviewed/edited responses and/or staff packages, containing formatting, or grammatical errors, in accordance with agency/organizational correspondence policies and procedures. Ensured classified correspondence packages are handled appropriately as per government and agency regulations for classified documents. Provided guidance on controlled correspondence processes and procedures. Compiled classified read-ahead materials for Senior Executives, ensure materials are properly marked. Ensured documents were reviewed/approved by required subject-matter expert/leadership or office personnel, reviewed their actions/responses for accuracy, and in need of formatting, grammatical revisions, etc. Ensured classified packages are handled appropriately as per government and agency regulations for classified documents. Scheduled conference rooms, Video-Teleconference (VTC), audio dial-ins, and Virtual meetings (WebEx and MS Teams). Submit trouble tickets for front office IT related issues, provide administrative support to chief scientists, Pod leads, and Research staff members.

Defense Travel Analyst

Pluribus Int’l.

May 2019 - Oct 2019

Provided Defense Travel System support to United States Army Intelligence-Security Command (USA INSCOM) military and civilian members. Reviewed official - travel documents such as, travel orders, travel vouchers, government travel charge card transactions, monthly travel authorizations/obligations report, and government travel charge card reports, for accuracy and compliance.

Program Officer

National Geospatial -Intelligence Agency (NGA) April 2011 to April 2019

Provide Executive administrative support to multiple organizations within the National Geospatial-Intelligence Agency. Controlled, assigned, tracked and responded to all office tasker and correspondence workflow requests via the NGA Central Electronic and Routing Tasker System (N-CERTS). Identified subject-matter expert/leadership or office personnel to disseminate workflows for action, with detailed processing instructions, and suspense date. Reviewed/edited responses and/or staff packages, containing formatting, or grammatical errors, in accordance with agency/organizational correspondence policies and procedures. Ensured classified correspondence packages are handled appropriately as per government and agency regulations for classified documents. Provided guidance on controlled correspondence processes and procedures. Compiled classified read-ahead materials for Senior Executives, ensure materials are properly marked. Prepare program review materials, ensuring materials are marked and labeled w/corresponding classification level(s). Led key process improvement projects incorporated input from team members and implemented SharePoint solutions that simplified the Senior Travel process and organized document collaboration. Prepared financial documents in the Purchase Request Information System (PRISM), such as AF-9 purchase requests, AF Form 4009 GPC Funding Authorization documents, and Military Interdepartmental Purchase Requests valued at thousands of dollars’ worth of government funding. Served as the Research and Development purchase card agent, responsible for acquiring unique items under the micro-purchase threshold, to support projects and/or experiments on site or in the field. Reconciled purchases via the NGA Purchase Card Automated System. Scheduled calendar events, and meetings and confirmed senior personnel were prepared daily. Served as Defense Travel System support point of contact, office Government Purchase card holder, and maintained inventory of office supplies. Served as back up to Executive and Staff officers.

Executive Assistant

NW Systems, Inc. October 2007 to April 2011

Provided day-to-day executive administrative support to NGA senior management and leadership. Assigned, tracked, and responded to office taskers and correspondence via the NGA Central Electronic and Routing Tasker System (N-CERTS). Controlled sensitive and classified documents for review/approval by required subject-matter expert/leadership or office personnel, reviewed actions/responses for accuracy, and revised formatting or grammatical errors in accordance with organization policies and procedures. Handled, stored or released classified packages per government and agency regulations for classified documents. Organized classified read-ahead materials for Senior Executives, verified materials are marked w/correct classification level and markings. Obtained program review materials from division managers, verified materials are marked and labeled w/corresponding classification level(s), disseminated materials to program review attendees. Scheduled calendar events and meetings; obtained and organized meeting materials, and issue to Office Directors prior to meetings and engagements. Processed travel orders from conception to completion, including travel vouchers and government credit card reconciliation. Assisted travelers with Defense travel system concerns

Logistics Coordinator

JL White and Associate May 2007 to October 2007

Performed property management accountability in support of NGA's Office of Global Support (OGS). Managed records for incoming accountable assets via the NGA classified network; to include Government Furnished Property (GFP) and Contract Acquired Property (CAP) using the Defense Property Accountability System (DPAS).

Property Specialist

Chugach Management Services, Inc. June 2005 to May 2007

Provided administrative support and maintained accountable property records in support of the NGA Security and Installations' Defense Property Accountability Systems (DPAS) Office. Performed property management accountability: utilized DPAS to identify, collect and document program cost accounting information for major acquisition systems and conduct annual inventories.

Inventory/Audit Analyst

Siemens Business Services March 2005 to June 2005

Managed the IT procurement/ inventory management function for company new hires and employees. Maintained databases for hardware and software licensing, warranties and service agreements. Utilized MS Excel to maintain all company-issued IT equipment as well as the shipping and receiving of IT equipment Minimized organizational cost through product standardization and tracking.

Logistics Specialist

Engineering Management Concepts February 2004 to March 2005

Provided supply chain, logistics and inventory management to the Missile Defense Agency (MDA). Accounted for property at 3 geographically dispersed MDA locations requiring top-secret level clearance to obtain access. Conducted scheduled and "no- notice" inventory audits and reported results in organizational database.

Logistics Specialist

United States Air Force

Air Force Specialty Code 2XO51 February 1998 to June 2003

Provided supply chain management, logistics and inventory management to the U.S. Pentagon, the 303rd Intelligence Squadron – Satellite Supply Unit, Osan Air Base South Korea, and to the Air Combat Command Regional Supply Squadron, Langley Air Force Base, Hampton, VA, to support missions worldwide. Managed, and tracked, supply and aircraft parts, and automated data processing equipment via the Standard Base Supply System, and the Information Processing Management System. Reconciled maintenance update and accountability in support of 400 equipment account custodians.

Education Certificates

Pursuing Bachelor of Science in Business Administration in Business Administration Liberty University Online - Lynchburg, VA.

Homeland Security Specialist Training, Parks College, McLean, VA, August 2005

Airman Leadership School, Langley Air-Force Base, Hampton VA, May 2002

Additional Information

Microsoft Office Suite: MS Teams, Outlook email and calendar, Word, Excel, PowerPoint, Access

Sharepoint experience - content creation and maintainability

Adobe Acrobat Pro

Records Management

Handling of sensitive and confidential information (PII and classified)

Experience working in the intelligence community, as well as accessing and utilizing secure government system networks

Experience providing Executive administrative support to Senior Leadership

Experience in Professional Government Correspondence, automated system and workflow processing

Defense Travel System (DTS)

Fluent in Spanish

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