Pharmacy Technician Customer Service
Resume:
Chiquita Harris
Registered Pharmacy Technician
Margate, FL 33068
**************@*****.***
Professional Summary
Pharmacy, Customer Service, Sales, and Food Service Willing to relocate to: Miami-Dade County, FL - Vero Beach, FL - Palm Beach County, FL Authorized to work in the US for any employer
Work Experience
Sr. Pharmacy Technician
Broward Heath Medical Center-Fort Lauderdale, FL
January 2022 to Present
• Trained new pharmacy technicians on proper procedures for medication dispensing, inventory management, and customer service
• Mentored junior pharmacy technicians providing guidance/support/training as needed
• Maintained a clean and organized work environment, including proper disposal of hazardous waste materials (e.g., expired medications)
• Developed/maintained effective working relationships with pharmacy staff/other healthcare professionals
• Contributed ideas/suggestions during team meetings aimed at improving operational efficiency/ productivity
Pharmacy Technician
Henderson Behavioral Health-Tamarac, FL
June 2021 to April 2025
• Conducted medication therapy management (MTM) services by reviewing patient profiles for potential drug interactions or therapy optimization opportunities
• Educated patients on proper medication usage, storage requirements, and potential side effects during counseling sessions at pick-up or over the phone
• Trained new pharmacy technicians on standard operating procedures (SOPs), workflow processes, safety protocols
• Assisted in managing expired medications through proper disposal methods following regulatory guidelines
• Ensured compliance with all state and federal regulations regarding controlled substances handling and record-keeping procedures
Lead Pharmacy Technician
CVS Health-Fort Lauderdale, FL
April 2018 to December 2023
Pharmacy Technician
Walgreens-Fort Lauderdale, FL
January 2013 to April 2018
Cashier/ Senior Sales Associate
Hess Express-Fort Lauderdale, FL
July 2009 to May 2014
Responsibilities
Greet customers, Take orders, Ring up purchases, and Train new employees Accomplishments
I'm Quick learner and customers loved me because I served them with a smile. Skills Used
Great customer service, Well organized, Quick learner,and responsible Intern Pharmacy Technician/Clinical Research Techician Life Extension-Oakland Park, FL
May 2009 to October 2009
Responsibilities
Prescription Interpretation, Pharmaceutical Calculations, Mail Orders, Hospital and Retail Procedures Basic Compounding, and Basic IV Admixtures
Accomplishments
I was a very quick learner
Skills Used
Knowledge of job and People Oriented
Education
Associate's degree in Pharmacy Technician
Concorde Career Institute - Fort Lauderdale, FL
2008 to 2009
General Diploma
Dillard High School - Fort Lauderdale, FL
1999 to 2003
Skills
• Clinical research
• Sales
• Organizational skills
• Clinical Research
• Medical terminology
• HIPAA
• ICD-9
• Clinical trials
• American Sign Language
• Clinical Trials
• Documentation review
• Medical Billing
• Hospital experience
• Medical Terminology
• LTC pharmacy
• Prescription Interpretation, Blister Pack Preparation, Pharmaceutical Calculations,Pharmacology, Knowledge of Brand/Generics of the Most,Common Drugs, Retail Procedures, Hospital Procedures,Basic Compounding, Basic IV Admixtures, QS1 Knowledge, Mail Order, Zoho, INTRACOM PLUS Knowledge (8 years)
• Cash register
• Supervising experience
• ICD-10
• Typing
• Customer service
• Phone etiquette
• Compounding Medications
• Clinical Pharmacy Experience
• Pharmacy Technician Experience
Certifications and Licenses
HIPAA Training Completion Certificate
Present
OSHA Training Completion Certificate
Present
Registered Pharmacy Technician
Present
Immunization Certification
Present
National Institutes of Health Certificate
Present
Pharmacy Technician Certification
PTCB Certification
Pharmacy Intern License
BLS Certification
Pharmacy Technician License
CPR
May 2024 to December 2028
CPR Certification
August 2024 to August 2028
Additional Information
American Sign Language and some Spanish
Contact this candidate