Software Data Microsoft Office
Resume:
Melvin Guzman
* ******** ** **********, ** *****
**************@*****.*** - 845-***-****
Qualifications/Skills
o 10 years + proficiency with Microsoft office,Google suite & software data systems
o Strong interpersonal and communication skills.
o Highly motivated and able to work under minimal supervision.
o Knowledgeable of CRM, Computer systems, job processing software
o Experience in assisting administrativeg roles
o Enthusiastic and optimistic work attitude even under pressure.
o Expert in working with customer relations.
o Bilingual (English and Spanish).
Education
o Acme Gear Co.-Internship
Englewood, NJ (September 2013 – October 2013)
o Ashford University -BBS in Operations management and analysis (Dec. 2020-2022) online
o St.Thomas aquinas private college -(athlete) (2010-2012))
o North Rockland High School (Graduated 2009)
Advanced Regents Diploma
Pagame App
(corporate operations officer)
May,2022-Jan,2025(remote)
o Remotely Lead and managed a team to design, develop, and test a finance technology application.
o Manage and take task from other teams and executives.
o Draft contracts such as NDA, agreements, and terms to specific policies, equity, and working agreements
o Schedule meetings, write emails, upload documents using Google Suite
o Upload figma files, zip files, and Java script files with team to ensure design quality of phone app.
o Use Microsoft Excel to Input data, retrieve data, and analyze data.
o Strategically setup up goals and deadlines with team and make sure they are met.
o Organize files and documents such as invoices, contracts, and intellectual property to maintain a clear mindset and clean work environment .
o Research new and strategic solutions using data to maximized outputs and timelines.
Giuliante machining & tool
( Quality assurance inspector)
October,2021-April,2022 (Peekskill,NY)
o -Used Microsoft EXCEL & Word to input data on spreadsheets and manage files.
o -Used JobBoss management interface for data entry and to track production and inventory or parts and data.
o -5s project to Organize data for job inventory, & file management for traceability purposes.
o -Strongly communicated with various management position on a daily basis in regards of product quality. decision making and critical thinking to ensure the best outcome for the product.
o Familiar with ISO 9001, FAA, and quality standards.
o Analyzed quality issues within product and defects according to blue print and assured that all parts manufactured met design specifications, material specifications, and process specifications.
o Read blueprints and design specifications GDT & symbols
o Run progrmas on CMM Zeiss, brown and sharp, and analyze tolerance data.
Di’Agostinos Landscaping and architecture
(Executive assistant)
April,2016- March, 2019 (West nyack,NY)
o Report directly to the owner and take task and calls at his request.
o Manage invoices and paperwork in a software data system for clients.
o Able to work under pressure taking multiple calls and tasks according to company’s needs.
o Schedule conferences and meetings with future clients.
o Adhere to phone calls, writing emails, and retrieving voicemails to manage Jo communication with clients and staff .
o Used Microsoft office to input data and keep track of orders.
o Organize files and documents in order to maintain a clean workspace and quick access to files.
o Maintain exceptional time management skills and be able to be on call and take initiative during and off working hours.
Verizon corporate
(Customer service specialist)
June,2009 – September, 2011(Orangeburgh, NY)
o Worked in a technical support call center to aid all Verizon maintenance workers to help troubleshoot issues and crate work tickets to properly track all facility issues.
o Provided exceptional communication and customer service to nationwide corporate centers.
o Maintained strong amplitude and thought critically to find solutions when challenges would arrive.
o Worked with a team in a high call volume and environment.
o Use oracle and Verizon informational data system to properly manage and enter data in regards of the specific issue involved in the facility.
o Held meeting with management in regards of quality and future goals.
o Resolve customer issues and complaints in a calm manner assuring they are heard and taken care of.
Technical traffic consultants
(Data entry specialist)
September,2007- May, 2009 (Congers, NY)
o Entered data to a softwares system for nation wide freight accounting company.
o Reviewed, prepared, and organized files according to customer.
o Used informational software system to look up customers, manage their accounts and trace invoices.
o Ensure that all data was entered accurately and complete according to company requirements and clients request.
o Communicate effectively with team to ensure all data necessary is accurately put into the system, working as a team to find any missing information
o Managed tasks and paperwork for supervisors at their request.
o Organized incoming mail in mail room prior to entering the invoice data in the system.
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