Customer Service Medical Assistant
Resume:
Jody Moreno
Newcastle, OK *****
********@*****.***
Work Experience
MHT III/ Lab
GRIFFIN MEMORIAL HOSPITAL - Norman, OK
October 2023 to Present
Assist caseworker in discharge of consumers. Provide transportation of consumers as needed. Provide phlebotomy on in patient and out patient consumers. Enter lab results into system and prepare specimens for testing and send off. Work alongside nursing staff on units as needed. Provide therapeutic environment and documentation in charts. Etc
Cosmetologist
Reniu Day Spa - Lawton, OK
July 2014 to Present
Customer service. Provide professional services, including cut and color. Consultation and assist as needed.
Substitute Teacher
NEWCASTLE PUBLIC SCHOOLS - Newcastle, OK
April 2021 to October 2022
Substitute grade levels one through five. Provide structured environment and learning for students while teacher is out. Assist as needed. Follow lesson plans and all required tasks. Mental Health Technician
Great Plains Psychiatric Hospital - Lawton, OK
June 1991 to June 1994
Worked mainly on children's unit. Assisted patients in a therapeutic setting. Monitoring and charted behaviors. Followed treatment plans. Assist in daily life skills as needed. Transport as needed and or with outings. Establish and maintain rapport in order to better assist patients. Education
Certified Nursing Assistant in Nursing
MNTC - Moore, OK
May 2023 to October 2023
Some college in Psychology
OCCC - Oklahoma City, OK
August 2018 to December 2018
Some College, 30 college credits total in Psychology Cameron University - Lawton, OK
August 1989 to December 1990
Skills
• Cosmetology
• Customer service
• Vital signs
• Hospital experience
• Specimen collection / processing
• Nursing
• Driving
• Hospitality
• Makeup application
• Laboratory experience
• Customer service
• Clerical experience
• Typing
• Communication skills
• Microsoft Office
• Phlebotomy
Certifications and Licenses
CPR Certification
October 2023 to October 2026
BLS Certification
2023 to October 2025
Driver's License
CNA
First Aid Certification
Assessments
Early childhood development — Proficient
March 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Work style: Conscientiousness — Proficient
February 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Home health aide skills — Proficient
May 2023
Providing care to patients in a home setting
Full results: Proficient
Work style: Reliability — Proficient
January 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
March 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Case management & social work — Proficient
February 2023
Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams
Full results: Proficient
Customer focus & orientation — Proficient
May 2023
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Completed
July 2023
Level of motivation and discipline applied toward work Full results: Completed
Medical receptionist skills — Proficient
July 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Administrative assistant/receptionist — Proficient March 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Special Education Paraprofessional Training 24 hours
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