Human Resources Distribution Center

MOSES TAMAYO

Wesley Chapel, FL *****.**********@*****.***

808-***-**** www.linkedin.com/in/moses-tamayo

Results-oriented Operations Leader with over 20 years of experience driving strategic initiatives, streamlining processes, and leading cross-functional teams in fast-paced, mission-critical environments. Proven ability to manage complex projects, improve operational efficiency, and deliver results on time and within budget. Adept at implementing policy, mitigating risk, and optimizing workforce performance across domestic and international operations. Bilingual (Spanish) with strong leadership, human resources, team development, and organizational improvement background. Recognized for independent execution, conflict resolution, and building high-performing, cohesive teams that consistently exceed expectations.

● Leadership ● Teamwork ● Program Management ● Cross-Functional Team Collaboration ● Attention to Detail

● Verbal Written Communication ● Critical Thinking ● Problem Solving ● Risk Assessment & Mitigation

● Mentoring and Counseling ● Active listening skills ● Operations Planning & Briefing ● Process Improvement PROFESSIONAL EXPERIENCE

Walmart Distribution Center (Intern) Area Manager 2025 - 2025 Logistics Operations Supervisor

Led operational excellence in a high-volume distribution environment by assigning workloads, monitoring performance metrics, and providing feedback to enhance productivity. Drove process improvements by modeling best practices and enforcing policies. Identified training needs and coached associates and emerging leaders to strengthen workforce capabilities. Spearheaded automation technology initiatives in the second-largest U.S. distribution center, streamlining processes and boosting efficiency.

Directed daily staffing, scheduling, and task assignments to align with organizational goals, optimizing productivity, workflow coordination, and operational efficiency.

Ensured consistent adherence to quality and safety standards by overseeing training programs, reinforcing compliance with logistics protocols, and company policies.

Proactively identified and resolved associate, customer, and supplier concerns using strong communication, critical thinking, and collaborative problem-solving skills. U.S. Army Various Locations 2004 – 2025

Operations Manager 2022 - 2025

Senior Operations Leader advising the Commander on training programs and personnel operations for high-stakes missions. Led cross-functional teams, assessed risk, managed staffing, and executed budgetary and HR functions to drive organizational efficiency. Developed personnel strength management systems, enabling 80% staffing for two commanders, resulting in a 3% increase in readiness (92% to 95%).

Led the planning and execution of three large-scale training events using structured project management principles, achieving a 100% pass rate and directly contributing to enhanced organizational operational readiness.

Oversaw the safety and operational effectiveness of 74 personnel and safeguarded $444M in mission-critical equipment, ensuring uninterrupted support capabilities and sustained mission readiness under high-risk conditions.

Cultivated a resilient, high-performance team culture that improved retention, directly supporting long-term organizational stability and readiness for regional and allied support missions. Sexual Assault Response Coordinator (SARC) Victim Advocate 2021 – 2022 Appointed to a high-visibility role as Victim Advocate, leading policy implementation, training, and case management for over 1,000 personnel and 173 family members. Supervised six victim advocates, providing daily leadership and operational oversight. Partnered with senior leaders to shape policy and delivered monthly case updates to the executive leadership team. Pioneered collaboration with external stakeholders, including El Paso International Airport, Facebook, and local shelters, enhancing community engagement and organizational impact. First team to unify military and civilian resources for expanded program reach.

Delivered high-level briefings with confidence and clarity to executive leaders, providing critical updates on organizational compliance, risk mitigation, and workplace culture initiatives.

Oversaw the evaluation, selection, and management of specialized contractor teams to support the acquisition and integration of sensitive IT systems, ensuring alignment with operational requirements and compliance standards. MOSES TAMAYO PG. 2

Sexual Assault Response Coordinator (SARC) Victim Advocate (Continued)

Led the planning and execution of a large-scale training initiative, educating over 1,100 stakeholders, including senior leaders, staff, and families, on intervention protocols and organizational policies, improving awareness and fostering a culture of accountability

Team Supervisor 2018 - 2021

Hand-selected to lead the organization’s largest operational unit, managing HR operations, training, and readiness for 115 personnel. Directed cross-functional planning, maintained $1.2M in equipment, and ensured 100% compliance with training standards. Spearheaded a ten-day deployment readiness process for 230 personnel, exceeding the Commanding General’s 90% benchmark and setting a new organizational standard.

Analyzed and resolved over 100 personnel requisition discrepancies by identifying systemic issues within HR matrices, improving workforce alignment, and operational efficiency.

Oversaw professional development scheduling for 30+ team members, ensuring 100% readiness and alignment with organizational goals and training requirements.

Redesigned and optimized real-time readiness tracking systems, increasing administrative data accuracy and reporting efficiency to 100%, supporting informed decision-making. Logistics Manager 2017 – 2018

Served in a forward-deployed operations role supporting air and missile defense, overseeing logistics, maintenance, transportation, and high-value parts procurement through strategic staging points. Managed HR and training for a three- person team and maintained accountability of $ 200 K+ in equipment. Resolved 50+ critical resourcing issues as the first leader in a high-tempo environment with under 75% staffing, demonstrating strong problem-solving and operational leadership.

Coordinated logistics, personnel support, and operational briefings for 30 high-level VIP visits, ensuring seamless execution and positive stakeholder engagement in a high-tempo environment.

Oversaw the reconstitution and deployment of 12 High-Value Defense Assets, ensuring full operational capability and supporting a 100% mission success rate for frontline units.

Led cross-agency collaboration between Army Central Command and the Defense Logistics Agency to successfully field over 100 solar lighting systems to remote missile defense sites, enhancing operational sustainability and site readiness.

Operations Supervisor 2013 – 2017

Led daily operations for a high-impact Sensor Manager Cell (SMC), supporting regional and coalition defense against ballistic threats. Oversaw training, HR, and readiness for four cross-functional teams, ensuring performance and continuity. Managed

$380M in mission-critical systems with 100% accountability. Contributed to developing tactics and procedures that enhanced mission effectiveness and operational capability.

Managed and coordinated crew training programs, ensuring certification and mission readiness for over 1,500 hours annually, consistently meeting operational demands for four years.

Delivered daily operation status updates to senior leadership, ensuring clear communication and informed decision- making.

Oversaw crew performance and mission preparedness through joint exercises, providing critical feedback to commanders to optimize operational efficiency and effectiveness. EDUCATION CERTIFICATIONS

Master of Business Administration Grand Canyon University Expected graduation 2025 Bachelor of Science, Business Administration Colorado Technical University 2015 Associate of Science, General Studies Colorado Technical University 2012 TECHNICAL COMPETENCIES

Microsoft Office 365: Outlook, Word, Excel, PowerPoint

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