Administrative Assistant / Office Manager

RÉSUMÉ OF JOANNE RUCKER

Powder Springs, GA *****

Email: ************@***.***

Mobile: 678-***-****

STRENGTHS

PROFICIENT IN MICROSOFT OFFICE

CUSTOMER & COMMUNICATION SKILLS

DEPENDABLE & DEDICATED

ORGANIZED & PROACTIVE

GEORGIA NOTARY PUBLIC

EXPERIENCE

Elite Marketing Group, Atlanta, GA (COVID-19) 04/2016 – 11/2024 Receptionist / Office Manager / Recruiter

Retrieved and reviewed Resumes

Arranged MI, NY and FL Interviews

Performed Interviews for GA

Observed employee performance

Maintained office inventory

Greeted couriers and guests

Perfect Search Staffing, Marietta, GA 02/2014 – 04/2016 Receptionist / Switchboard Operator (Contractor)

Operated PBX switchboard

Greeted couriers and guests

Maintained office inventory

Scheduled appointments

Respond to clients emails

Assisted staff and vendors

CAS Americas/Accenture, Atlanta, GA 04/2008 – 02/2014 Receptionist / Office Manager / HR Coordinator

Liaison to local and non-local staff

Arranged banquets and luncheons

Hotel, flight and car reservations

Hire and termination process

Invoiced payment and office forms

Office, building and parking access

Greeted and assisted customers

Operated wireless system

Assisted staff and guests

Outgoing and incoming faxes

Maintained office inventory

Operated copier system

Handled contracts and leases

Maintained equipment log

Staffing Solutions, Atlanta, GA 09/2005 – 04/2008

Administrative Assistant / Legal Receptionist (Contractor)

Performed mail merge

Rearranged filing system

Draft letters and memos

Operated switchboard

Drafted legal documents

Replenished office supplies

Renewed vendors contracts

Meetings with clients

RÉSUMÉ OF JOANNE RUCKER PAGE TWO

Deming, Parker Law Firm, Marietta, GA 01/2003 — 08/2005 Receptionist / Office Manager

Operated PBX switchboard

Assisted 6-8 prepaid attorneys

Composed and transcribed letters

Drafted legal briefs and depositions

Conducted client interviews

Notarized legal documentation

Reviewed contracts and PI forms

Maintained office upkeep

Volt Personnel Services, Smyrna, GA 12/2001 – 01/2003 HR Assistant / Legal Receptionist (Contractor)

Performed background checks

Employment verifications

Reviewed candidate credentials

Arranged Interviews and drug screens

Transcribed pleadings

Calls to adjusters and physicians

Drafted letters and depositions

Notarized legal documents

EDUCATION

Penn Foster College, Scranton, PA 10/2005 – 11/2006 Medical Administrative Assistant

Medical health insurance

Law ethics and confidentiality

Medical billing and coding

Explanation of medical forms

Electronic medical records

Medical office procedures

Prof. Dev. Career Institute, Norcross, GA 03/2003 – 01/2005 Civil Litigation Paralegal

Draft and proofread documents

Schedule mediation and hearings

Contact clients and co-counsel

Request medical information

Request insurance information

Respond to calls, emails and faxes

Massey Business College, Atlanta, GA 09/1983 – 06/1985 Executive Secretarial/Computer Science

Filing and management records

Excellent communication skills

Organizational and planning

Proof/read and edit management

Follow-up and interpersonal skills

Phone etiquette and scheduling

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