C O N T A C T
C R E D E N T I A L S
EDUCATION
SKILLS
#300
Kent, WA 98032
Peer Coaching and Peer Mentoring in
Healthcare
Credential ID: 543*-*********
Understanding Methamphetamine
Addiction Disorder
Credential ID: 491*-********
Credential ID: 649*-********
DIPLOMAS
Health and Social Work
Interior Design and Home Styling 2022
Pima Medical Institute
Fashion Design and Merchandising 2006
SeaTac Occupational Skills Center
Fashion Design and Merchandising 2005
Routine and STAT blood draws for both in and out patients. Accession any blood work, keep track and stock inventory in the laboratory.
Inbound and outbound collections handling over 400 calls a day. The span of working there I worked 3 accounts. Chase (formally known as Washington Mutual), Bank of America, and Credit One. Complete soft and hard core collecting. Negotiating payments based off of client’s income, settlement payments, ACH and Debit/Credit Card payments. While informing clients of account status with soft collecting using a customer service approach. Volunteered over 300 hours as a Peer Mentor to residents that were on phase 3 and below. My duties were to be a guide to new residents starting at phase 1. Showing them around and making sure they got to everything on time. For all phases I served as Peer Support to all appointments and anything they had to complete outside of the facility. I also served as a confidant counseling anyone that needed it.
Veteran Affairs Hospital
Seattle Tacoma WA
2006 2009
Key Recovery and Life Skills Center
Seattle WA 2024
Convergent Resources
Formally known as E.R. Solutions
Renton WA 2005 2011
Trendimi
Typing 40WPM W/ 10 key Word,
Excel, Outlook and PowerPoint
Fax, Copy, and Scan Excellent
Editing and Spelling
Business Operation
Production Computer
Genius Problem
Solving Caretaking
All Aspects of Design
Staying Calm Work
Under Pressure Multi
Task Self Starter
Viviandria Haddix
******************@*****.***
Professional
Experience