Tarsha N. Hunter
Hope Hull, Al,*****
334-***-**** ******.*.******@*****.*** LinkedIn Profile: https://www.linkedin.com/in/tarshahunter-5a9315101
Professional Summary
Dedicated and detail-oriented Customer Service and Data Entry professional with 15 years of experience in accurately managing customer orders, resolving issues promptly, and ensuring seamless communication between customers and internal teams. Skilled in order processing, customer relations, RMA tracking, credit request handling, and issue escalation. Adept at working independently in remote environments while maintaining a high level of professionalism and customer satisfaction.
Core Competencies
Order Entry & Management, Customer Issue Resolution, Remote Communication Skills, Data Accuracy & Integrity, RMA Processing & Tracking, Credit & Refund Requests, CRM & ERP Systems, Multitasking & Time Management, Professional Written & Verbal Communication, Cross-Functional Collaboration
Professional Experience
Administrative Assistant / Data Entry Specialist
Montgomery Public School – Jul 2024 to Present
Created staff development programs that enhanced workflow and operational efficiency.
Managed onboarding processes and compliance documentation with strong attention to detail.
Improved HR documentation speed and accuracy through streamlined systems.
Hospital Educator
Bullock County Hospital – Mar 2023 to Apr 2024
Created staff development programs that enhanced workflow and operational efficiency.
Managed onboarding processes and compliance documentation with strong attention to detail.
Improved HR documentation speed and accuracy through streamlined systems.
RCA/Regular Rural Carrier
United States Postal Service – Jun 2012 to Apr 2024
Delivered consistent and professional service to 150+ customers daily.
Developed route optimizations that saved time and reduced fuel costs.
Handled customer inquiries and resolved delivery-related issues effectively.
Administrative Assistant /Payroll Specialist
Koch Foods of Alabama – May 2007 to Jun 2012
Maintained accurate employee records and ensured timely payroll processing.
Led training sessions on HR systems, increasing team efficiency and data accuracy.
Supported employee benefits administration and compliance tracking.
Education
Associate Degree
Troy State University, Montgomery, Al
2005
Technical Skills
Microsoft Office Suite (Excel, Word, Outlook), CRM systems (Zendesk), ERP platforms SAP), Email and Chat Support Tools, Google Workspace, Data Entry Software
References
Available upon request.