Willie MARCELL
Proven CNA with a track record of delivering high-quality patient care and achieving patient satisfaction, notably at River Garden Hebrew Home. Skilled in vital signs monitoring and compassionate communication, I excel in fast-paced environments, enhancing patient outcomes. Demonstrated ability to maintain HIPAA compliance while fostering positive patient relationships. Skills
Jacksonville, FL 32209
904-***-**** WILLIEMARCELL@YAHOO.C
OM
WWW: Bold Profile
Patient Care
Vital signs monitoring
Compassion and Empathy
Bathing Assistance
Feeding Assistance
Basic Life Support
Dressing assistance
Maintaining confidentiality
Compassionate communication
Patient Transfers
Complex Problem-Solving
Reliable team player
Recording vital signs
Dementia and Alzheimer's knowledge
Safety Precautions
HIPAA Compliance
Collecting vital signs
Bedside manner
Compassionate
Patient Lifting
End of life care
Patient-focused care
Electronic Charting
Compassionate caregiver
Geriatric Care
Direct Patient Care
Medical terminology knowledge
Mobility Assistance
Supporting personal needs
Ambulation Assistance
Companionship and emotional support
Work History
CNA
River Garden Hebrew Home, Saint Augustine, FL June 2022 - Current Documenting behaviors
Responding to emergencies
Patient relationship building
Light Housekeeping
Inpatient Care
Maintaining privacy
Adaptable
Patient Assessments
Healthcare ethics
Specimen Collection
Transporting patients
Trustworthy companion
Patient Management
Valid State driver's license
Patient Relations
Activity Planning
Care plan implementation
Quality Assurance
Observing responses
Condition Monitoring
Preparing meals
Indirect Patient Care
Reliable transportation
Medical Records Management
Feeding assistance expert
Meal Planning
EMR / EHR
Outpatient Care
Activity Coordination
Tube feedings and medications familiarity
Conducting intakes
Pediatric Care
Quality Assurance Controls
Chronic Disease Management
Case Management
Tracheostomy Care
Medical office administration
Assisted patients with daily living activities, promoting independence and dignity. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing. Enhanced patient satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment. Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs. Reduced patient stress levels through effective communication and active listening skills. Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms. Oversaw and maintained patients' rooms, group living areas, and nurse stations. Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Supported ambulation and physical therapy needs by conducting planned exercise routines. Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation. Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Helped clean and prepare patient consultation rooms to maintain hygiene standards Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record. Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls. Helped patients with self-feeding and assisted feeding, based on individual needs. Facilitated personal hygiene management, feeding and ambulation. Travel CNA
Favorite Staffing, Key Largo, FL August 2020 - September 2023 CNA
St Augustine Veterans Nursing Home, Saint Augustine, FL
May 2015 - August 2020
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets. Helped patients complete range of motion exercises to prevent loss of function during care. Prevented cross-contamination by cleaning and sterilizing equipment. Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities. Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
Responded quickly and calmly in emergency situations. Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.
Anticipated potential issues related to specific diagnoses or treatments based on knowledge gained from prior travel CNA experiences.
Expanded professional knowledge by attending continuing education courses, seminars, and workshops relevant to the travel CNA role.
Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
Served as a mentor to new CNAs during their orientation period, providing guidance on facility policies and best practices for patient care.
Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments. Enhanced patient experience by providing compassionate and attentive care during travel assignments. Assisted in maintaining a safe and comfortable environment for patients, resulting in positive feedback from both patients and staff.
Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout the US.
Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
Promoted overall wellbeing by assisting patients with daily living activities such as bathing, grooming, dressing, feeding, and mobility support.
Contributed to improved patient outcomes by closely monitoring vital signs and promptly reporting any concerns to appropriate medical professionals.
Participated in interdisciplinary meetings with other healthcare providers to discuss patients'' needs and create comprehensive care plans.
Assisted patients with daily living activities, promoting independence and dignity. Checked patient vitals such as temperature, blood pressure, and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing. Enhanced patient satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates. Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment. Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques. Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Provided emotional support for patients during challenging times, fostering a positive healing environment. Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Cared for residents in assisted living facility and delivered high-quality support to meet needs. Reduced patient stress levels through effective communication and active listening skills. Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary. Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care. Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms. Oversaw and maintained patients' rooms, group living areas, and nurse stations. Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
Supported ambulation and physical therapy needs by conducting planned exercise routines. Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation. Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Helped clean and prepare patient consultation rooms to maintain hygiene standards Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction. Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record. Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls. Helped patients with self-feeding and assisted feeding, based on individual needs. Facilitated personal hygiene management, feeding and ambulation. Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Responded to patient requests for supplies and personal comfort items such as extra blankets. Cashier
Gates, Jacksonville, FL March 2015 - September 2017 Education
Eastern College at New Orleans, LA
Medical Assistant in Medical Assisting June 2003
L E Rabouin at New Orleans, LA
High School in Nursing Administration May 1987
Certifications
Helped patients complete range of motion exercises to prevent loss of function during care. Prevented cross-contamination by cleaning and sterilizing equipment. Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Greeted customers entering store and responded promptly to customer needs. Built relationships with customers to encourage repeat business. Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift. Helped customers complete purchases, locate items, and join reward programs. Restocked and organized merchandise in front lanes. Assisted customers with returns, refunds and resolving transaction issues. Counted money in cash drawers at beginning and end of shifts to maintain accuracy. Stocked, tagged and displayed merchandise as required. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty. Handled multiple payment methods securely, minimizing discrepancies and potential losses. Answered questions about store policies and addressed customer concerns. Enhanced customer satisfaction by providing efficient and accurate cash transactions. Contributed to store success by maintaining high standards of cleanliness throughout the facility. Addressed customer needs and made product recommendations to increase sales. Mentored new employees on cashier duties and best practices, improving overall staff performance. Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times. Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently. Exceeded productivity goals through consistent attention to detail and organization during busy shifts. Promoted store promotions and incentive programs to increase overall sales revenue. Managed inventory levels effectively, reducing stock shortages and minimizing wastage. Registered Medical Assistant (RMA) - American Medical Technologists for those who perform some medical assistant duties.
Certified Nursing Assistant (CNA) - State Boards of Nursing. Phlebotomy Technician Certification (CPT) - National Healthcareer Association. Basic Life Support (BLS) Certification - American Heart Association. EKG Technician Certification (CET) - National Healthcareer Association. Advanced Cardiovascular Life Support (ACLS) - American Heart Association. Patient Care Technician Certification (PCT) - National Healthcareer Association.