Mental Health Technician
Resume:
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
CHRIS CHAPMAN
Waukegan, Il 60085
773-***-**** - ***********@*****.***
Dedicated and compassionate professional with 20 years of experience as a Mental Health Technician, providing high quality care and support to individuals with developmental disabilities. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Strong communications skills and compassionate nature enabled positive outcomes in challenging environment.
Orginizational Skills: Ability to
prioritize tasks, manage time
effectively, and maintain detailed
records.
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Technical Skills: Basic proficiency in
Microsoft office and knowlege of
electronic health record systems.
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• Teamwork and Collaboration
Attention to detail: Meticulous in
documenting patient information and
maintaining accurate records.
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Administrative Skills: Proficient in
managing and maintaining accurate
records, handling correspondence and
documenting routine reporting and
incident reporting.
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Data Entry: Experienced in entering
and maintaining accurate records in
electronic health record systems.
•
Communication: Strong verbal and
written communication skills, with
experience in documenting patient
care and interacting with diverse
populations.
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• First Aid/CPR
• PPE Compliance
10/2005 to Current Mental Health Technician
State of Illinois-Department of Human Services – Waukegan Performed scheduled patient safety checks and documented results to establish patients' well-being.
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Improved patient well-being by providing compassionate care and support during their mental health journey.
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Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
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Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
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• Applied de-escalation and limit-setting techniques to promote patient cooperation. Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
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Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
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Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
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Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
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Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
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Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
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Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
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Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
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Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
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Documented patient progress comprehensively, enabling tailored treatment adjustments.
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Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
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Collaborated with therapists to implement treatment plans, enhancing effectiveness of interventions.
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Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
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Ensured compliance with health and safety protocols, maintaining safe environment for patients and staff.
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Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
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EDUCATION
• Managed crisis situations effectively, ensuring safety of all involved. Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
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• Supported patient confidentiality in accordance with HIPAA regulations. 07/2022 to 03/2023 Medical services office associate State if illinois – Waukegan
Maintained accurate medical records and documentation in compliance with HIPPA regulations.
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Provided administraitive support to medical staff, including managing correspondence and handeling inquiries.
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• Processing Intake and Discharges
Managed daily attendance of individuals at facility, on home visits and hospitilizations.
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• Scheduling meetings for medical book audits.
• Managing Medical book audits.
Supported billing and coding processes to ensure accurate and timely reimbursement.
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2000 Oakton Community College - Skokie
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