Customer Service Medical Billing

AMANDA

LAUREANO

************@*****.*** 239-***-****

Hoover, AL 35216

WWW: Bold Profile

EDUCATION

Florida Technical College - Orlando, FL 01/2025

Graduate Certificate: Medical Billing And Coding

PROFESSIONAL SUMMARY

Dynamic server with a friendly, positive attitude, honed at Olexia's Catering, Cafe and Cakes. Excelled in fast-paced environments, showcasing exceptional problem-solving skills and delivering outstanding customer service. Proven ability to multitask effectively while maintaining high service quality, ensuring customer satisfaction and fostering strong relationships. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiastic.

SKILLS

• Friendly, positive attitude • Teamwork and collaboration

• Customer service • Problem-solving

PROFESSIONAL EXPERIENCE

08/2024 - Current

Olexia's Catering, Cafe and Cakes Server - 2838 Culver Rd. Mountain Brook, AL 35223

• Self-motivated, with a strong sense of personal responsibility.

• Proven ability to learn quickly and adapt to new situations. Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

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Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

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Assisted with day-to-day operations, working efficiently and productively with all team members.

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• Passionate about learning and committed to continual improvement.

• Adaptable and proficient in learning new concepts quickly and efficiently. Demonstrated strong organizational and time management skills while managing multiple projects.

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