Customer Service Food

KULWINDER KAUR

Address- **** ***A Street, Surrey, BC V3W- 7M2

Contact- 236-***-****

Email- ************@*****.***

Professional Summary

Fast food professional, focus on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help the restaurant run smoothly. I am also good at food service with extraordinary interpersonal skills. I am a passionate, punctual, hardworking worker and able to work in a busy environment. I can work well in a team environment as well as using my own initiative. A crew member familiar with cash and food handling procedures. Work History

T OCT 31, 2022 – Aug- 27, 2024

FOOD COUNTER ATTENDANT, DD PIZZA AND DONAIR HUB, CHARLOTTETOWN, PEI

Handle food counters and help customers with their orders, guest concerns or any customer complaints.

Providing satisfactory customer service meanwhile following all the restaurant policies, procedures, and standards

Operating POS system to ensure the accuracy of every order.

Regularly stocking all the drinks and food items

Trained newly hired staff.

APRIL 2021 – SEP 2022

FOOD COUNTER ATTENDANT & CUSTOMER SERVICE, FRESH SLICE PIZZA COQUITLAM, BC

Greeting customers warmly and providing excellent customer service.

Processed transactions and performed cashier functions accurately and promptly.

Maintained the store's cleanliness and hygiene standards.

Balanced the cash at the end of each shift.

Complied with the company's policies and procedures regarding loss prevention. Restocked the store and kept products organized.Cleans and sanitizes Restrooms, sinks and countertops.

Cleanliness in office, reception area as well as hospital cleaning such as stock-up laboratory area. To clean and maintain the waiting area where people can sit and relax. SEPT- 2020- MARCH 2021

CASHIER AND CUSTOMER SERVICE- WENDY’S COQUITLAM, BC

Managed transactions with customers.

Collected payments whether in cash or credit.

Issued receipts, refunds, change or tickets. Redeemed stamps and coupons.

Resolved customer complaints, guide them, and provide relevant information. Greeted customers when entering or leaving the store.

MAY 2019 – MARCH 2020

PRODUCTION MEMBER, K-BRO LINEN SYSTEMS, BURNABY

Hand Fold Hotel Bed Sheets, Airline Blankets, and Other Articles

Assemble And Bag Finished Articles

Carrying And Replace Linen

Packaging the Carts and Sending for Delivery

EDUCATION

APRIL 2019- JULY 2021

ASSOCIATE OF ARTS DEGREE, COQUITLAM COLLEGE, BC

JAN 2019- MARCH 2019

POST GRADUATE DIPLOMA, HUMAN RESOURCE MANAGEMENT, ACSENDA SCHOOL OF MANAGEMENT, VANCOUVER, BC

JULY 2009- APRIL 2012

BACHELOR OF ARTS, PUNJAB UNIVERSITY (CHANDIGARH)

Status in Canada- Permanent Resident

Availability - Full-time

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