High School Patient Services

Barbara Ulloa

Greensboro, NC ***** 919-***-**** ****.*******@*****.***

Professional Summary

Bilingual Psychology major with strong administrative and clinical support experience in healthcare. Adept at scheduling, insurance coordination, and patient services. Detail-oriented, tech-savvy, and highly organized, with a strong commitment to promoting individual and organizational success.

Skills

-Bilingual – Spanish & English

- First Aid / CPR Certified

- Fast Learner & Detail-Oriented

- Strong Time Management

- Proficient in Computer Use

- Knowledgeable in Optical & Orthotic Equipment

-Electronic Medical Records

Education

Bachelor of Arts in Psychology – In Progress

University of North Carolina at Greensboro

Anticipated completion: [December/2026]

Associate in Arts, May 2016

Central Carolina Community College – Sanford, NC

High School Diploma, June 2010

Southern Lee High School

Work Experience

Patient Access Advocate

Triad Foot and Ankle Center - Greensboro, NC

October 2024 - Present

- Manage administrative operations for the orthotics department across three locations.

- Schedule appointments for diabetic shoes and orthotics.

- Submit and track prior authorizations and Medicare documentation.

- Maintain organized inventory of orthotics and ensure all paperwork is completed and signed by physicians.

- Responsible for billing diabetic shoes and orthotics, ensuring accurate coding and timely submission.

- Serve as assistant to the pedorthist, supporting clinical workflows and patient care.

Optometric Technician / Front Desk

EYECARE Center - Kernersville, NC

September 2023 - October 2024

- Greeted and checked in patients; scheduled appointments and verified insurance.

- Contacted patients for glasses/contact lens pick-up.

- Organized and stocked optical inventory.

- Conducted pre-testing using autorefractors, visual fields, and retinal imaging.

- Cleaned and prepared examination equipment.

Material Handler

EssilorLuxottica - Greensboro, NC

July 2019 - September 2023

- Moved and distributed lenses for production; operated and maintained edgers.

- Mounted, cleaned, and quality-checked lenses and frames.

- Supported floor operations and daily production goals.

- Audited orders and ensured accuracy in lens/frame pairing and shipping.

- Calibrated tracers and maintained equipment functionality.

Material Handler / Sewer

I & I Sling - Greensboro, NC

January 2018 - July 2019

- Cut and measured material for industrial slings.

- Operated sewing machinery and ensured quality standards.

- Maintained machines and workstations.

Other Experience

- Tutor

- Score Keeper

- Sales Associate – Target Tech, Mattress Warehouse, Belk, CCCC Bookstore

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