Customer Service Health Specialist

Consuellia Shaw

*** * ***** ****

Philadelphia, PA 19120

Cell: 215-***-****

Email: *********@*****.***

Objective

To obtain a challenging position with a growing company that utilizes my strong customer service and clerical skills in a work environment that allows me to be an asset in the organization. Employment History

10/2022 to Present WOMEN OF HOPE

Behavior Health Specialist Philadelphia, PA

Someone who’s responsible to clients for safety, the duties provides advice as well as consideration for the ultimate goals independent in the terms of developing socially and emotionally independence control. 10/2013 to 03/2022

Maintenance Custodial Driver SEPTA Philadelphia, PA Responsible for maintaining the safety, clean and productive environment for regional rail trains with minimum direction and supervision, along with other duties when assigned. 07/2016 to 12/2021

Professional Aid Good Family Support Service Philadelphia, PA Cared for aging adults regarding their independence of care in their homes where he or she can no longer care for themselves with a sudden changes in their health. 11/2013 to 6/2016

Youth Care Worker JJC Family Services Philadelphia, PA Responsible for delinquent and foster care youth, maintaining order in the house through modeling acceptable, respectable behavior, structure, fairness, well planned and assigned activities, giving attention where and when called for and the judicial use of non-physical, consistent discipline regarding house rules and behavior.

04/2013 to 10/2013

Manager Residential Site Assistance Allegheny Valley School Philadelphia, PA Provided assessment, designed for adult with IDD and disabilities. Worked with consumer’s therapist and team members to design and direct behavior plans that met the needs of the client and their families. Education

1982 - Murrell Dobbins Vocational High School – Diploma References available upon request

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