PAMELA POGGENPOHL
*********@*****.*** 561-***-**** 47 Birch Drive, Standish, ME 04084
Summary
Seasoned Administrative Technician with a proven track record at Florida Power & Light Company. Demonstrated ability to enhance office efficiency and manage complex schedules, complemented by a strong aptitude for data entry and file organization. Recognized for outstanding team collaboration and a commitment to operational excellence.
Skills
Office equipment operation
Meeting support
File organization
Transcription experience
Meeting support
Calendar management
Data entry proficiency
Experience
Administrative Technician Florida Power & Light Company – West Palm Beach, FL 04/2008-04/2024
Processing invoices, expense reports, and procurement cards in SAP.
Creating POs and CCOs from contracts for various vendors.
Logging in and out of components from the field for repair in AMP, and sending them for repair. Handles all receiving and shipping. Organizes and orders spare parts used in the repair of various components.
Organizes logistics for meetings held at the RAC, including catering.
Interacts with various vendors during the course of the day regarding component repairs.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Coordinated catering services for various functions, including sales training and department meetings.
Maintained filing system according to established procedures.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Received, sorted and distributed office mail.
Worked effectively in team environments to make the workplace more productive.
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Performed data entry tasks accurately and efficiently using Microsoft Office Suite applications.
Maintained inventory of office supplies and placed orders when necessary.
Conducted research on requested topics using online resources.
Administrative Technician NextEra Energy Resources – Juno Beach, FL 01/2007-04/2008
Scheduled meetings, appointments and travel arrangements for staff members.
Reserved and managed meeting room availability.
Coordinated site visits and corporate travel.
Coverage and review of messages (phone, email and verbal).
General administrative support includes presentations, correspondence, expense reporting, and tracking, etc.
Assist Human Resources staff as necessary in various projects.
Route and/or open mail.
Process outgoing mail.
Maintain files and documents.
Timekeeper for FPLE, and assist employees with their timesheets and expense reports.
Helped with coverage on phones with the other assistants in the executive area.
Administrative Technician FPL Energy – Portland, ME and Juno Beach, FL 10/2001-12/2006
Assistant to the Vice President of the East Region, Plant Operations, and Management.
Scheduling and coordination of meetings and appointments.
Coordination of plant visits and corporate travel.
Coverage and review of messages, assess critically, and respond to and/or relay those deemed critical.
General administrative support includes presentations, correspondence, expense reporting, and tracking, etc.
Entry of time sheets into the mainframe system.
Order office supplies as necessary
Assist operations staff as necessary in various projects.
Route and/or open mail.
Process outgoing mail.
Maintain files and documents.
Business/Office Manager Criterium-Mooney Engineers – Portland, ME 05/2001-08/2001
Managed the office of Criterium Mooney Engineers
Kept accounts receivables/payable.
Acted as liaison between management team members, staff and external vendors.
Monitored office expenditure and recommended cost-saving initiatives.
Administrative Assistant DeLuca-Hoffman Associates – Portland, ME 03/200*-**-****
Worked on a temporary basis through Accomplished Professionals. Provided administrative support to engineers.
Administrative/Marketing Assistant Allied Engineering, Inc. – Westbrook, ME 03/1998-03/2001
Provided administrative support to the partners and engineers.
Typed reports, letters, and memos.
Compiled, formatted and assembled specifications for all projects.
Assembled proposal packages for possible projects.
Kept the marketing database up to date.
Interacted with outside architectural firms for the coordination of proposals.
Typed and notarized PE registration forms for engineering licenses.
Responsible for keeping project lists up to date for proposal information.
Responsible for gathering possible project prospects from vrious sources, such as the internet and newspapers, and following up on the same.
Copied and bound reports and specifications.
Typed project estimates, construction budgets, and checked math using formulas in Excel.
Updated MasterSpec files as updates came in.
Scanned photos into the computer and readied them for proposal packages and reports.
Proofread Web Site for errors.
Provided coverage for the front desk when needed.
Administrative Assistant to the Director Maine Historical Society – Portland, ME 04/1994-03/1998
Provided administrative support for the Director, Board of Trustees, and Committees.
Typed correspondence and memoranda for the director.
Maintained the director’s files in good order.
Kept the director’s schedule.
Scheduled Board and Committee meetings, and typed and distributed the Board and Committee’s minutes.
Assisted in arrangements for the Annual Meeting, programs, and special events.
Put program flyers together, coordinate with printers, and bulk mail.
Was responsible for the layout and proofreading of the quarterly newsletter.
Performed general administrative tasks for the Society, including answering the phone, sorting and distributing incoming mail, and maintaining office supplies.
Helped Business Manager with A/P and A/R.
Document Control Supervisor Zurn/NEPCO – South Portland, ME 05/198*-**-****
Developed, implemented, and supervised a records and document control retention system for extensive engineering projects.
Supervised and coordinated all record/document processing activities to include, but not limited to, receiving, logging in, distribution, routing, outgoing transmittals, control stamping, filing, archive control, and reproductions.
Performed personnel administration activities for personnel forecasting, interviewing prospective employees, hiring recommendations, and employee evaluations.
Ensured vendor operation and maintenance manuals are assembled at the end of each project. Originated requisitions for ordering, maintenance, and budget for all engineering supplies and equipment.
Covered for the Executive Assistant to the Manager of Engineering for vacations and sick time.
Helped start the company in 1989 and worked in various capacities, advancing from receptionist to secretary to document control supervisor.
Administrative Assistant Stone & Webster Engineering – Portland, ME 07/198*-**-****
Responsible for all word processing and document control.
Assisted the office administrator with office expansion and relocation.
Word Processing Secretary Maine National Bank – Portland, ME 04-1984-07/1988
Responsible for typing all correspondence for Human Resources, Training and Development, Personal Bankers, and the Collections Department.
Transcribed dictation from a continuous loop telephone dictation system and cassette types from the same departments.
Typed from a hard copy from the ‘bucket’ from all departments in the bank.
Keypunch Operator/Verifier Oneida National Bank – Utica, NY 07/1978-10/1983
Keypunched and verified all data for computer input.
Finance Specialist/Keypunch Operator US Army – various locations 06/197*-**-****
Held rank of E4/Specialist 4.
Checked payroll changes for keypunching.
Filled in as keypunch operator as needed.
Earned a Certificate of Achievement, Letter of Appreciation, and an Honorable Discharge.
Education and Training
Finance School, Ft. Ben Harrison, Indianapolis, IN – 08/1975-09/1975
Solon Community High School, Solon, IA – Graduated with Diploma 05/1975