Customer Service General Labor

Van Williams

Chicago, IL ***** ~ 312-***-**** ~ *********@*****.***

BACKGROUND

Results-driven Skilled Labor Worker with a proven track record of success in maintenance, repair, and general labor. Proficient in multitasking and excelling in fast-paced, high-volume environments. Demonstrates flexibility in work and shift schedules, coupled with expertise in operating basic hand and power tools. Consistently exhibits excellent work performance in both individual and team roles, with a superior attendance record.

CAREER HIGHLIGHTS & ACHIEVEMENTS

• Demonstrated expertise in a fast-paced hospital setting, showcasing a keen ability to adapt and excel in dynamic environments.

• Possesses in-depth knowledge of regulations and processes related to OSHA, ensuring adherence to safety standards in all work activities.

PROFESSIONAL EXPERIENCE

2022 - Present Environment Service Aide, Rush Oak Park Hospital, Oak Park, IL

Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.

Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

2019 - 2021 Bus Servicer, Chicago Transit Authority, Chicago, IL

Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.

Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.

Inspected vehicles and equipment for visible damage.

Utilized high-pressure washers to clean vehicles and equipment.

2017 - 2019 Assembly Line Worker, United States Box Company, Cicero, IL

Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.

Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.

Inspected vehicles and equipment for visible damage.

Utilized high-pressure washers to clean vehicles and equipment.

2007 - 2014 Supervisor, Fireplace Chimney Authority, Elmhurst, IL

Maintained optimal supply levels to meet daily and special cleaning needs.

Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.

Cleaned walls and ceilings with special reach tools following regular schedule.

Received Payments from customers, resolved customer complaints and adjusting policies to meet changing needs.

EDUCATION

High School Diploma:

Austin High School, Chicago, IL

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