Operations Manager Data Science
Resume:
AB
Art Bright
Professional Summary
Solutions-oriented IT Recruiter with over 20 years of experience in Recruiting, Sourcing, and Technical Sales. Proven ability to identify and attract top talent across a wide range of IT disciplines, including Software Development, Architecture, Network & Cloud Security, and Data Science. Expertise in exceeding client objectives, building high-performing teams, and fostering strong relationships across all organizational levels. Strong communication, public speaking, and training skills. Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Work History
Chimere Scott Vocal Academy - Operations Manager
Atlanta, GA
10/2022 - Current
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
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Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
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Interacted well with customers to build connections and nurture relationships.
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Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
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Managed purchasing, sales, marketing and customer account operations efficiently.
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Implemented business strategies, increasing revenue, and effectively targeting new markets.
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Analyzed and reported on key performance metrics to senior management.
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Developed and implemented strategies to maximize customer satisfaction.
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Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
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*************@*****.***
Atlanta, USA 30328
Bold Profile
Skills
Recruiting Expertise: Full-Cycle
Recruiting, High-Volume Recruiting,
Boolean Search, Candidate Sourcing,
Talent Assessment, Interviewing, Offer
Negotiation, Benefits & Compensation,
Pre-Employment Screening, Contract
Negotiation, Vendor Management,
Change Management, Recruitment &
Retention Strategies, Organizational
Development
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ATS Proficiency: Workday, Bullhorn,
Taleo, Recruiter Box, Breezy HR,
LinkedIn Recruiter, Red Prairie
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Social Media: LinkedIn, Instagram,
Facebook, Twitter, Blogger, Pinterest,
Tumblr
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Technical Recruiting Focus: Java/J2EE,
PHP, Hadoop, Python, Web Services,
SharePoint Developers, Data Scientists,
UI/UX Designers, iOS & Android
Development, Network Engineering,
Salesforce Engineering, Agile
Methodologies, NoSQL, Continuous
Integration, Data Engineering,
DNS/DDOS, Cloud APIs, Data
Architects, Software Engineers,
Applied Researchers, Perl, Oracle,
Ruby, JSON/SOAP
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ManpowerGroup - Senior Technical Recruiter
REMOTE
01/2022 - 10/2022
KLEEN LOGISTICS LLC (Amazon Partner Company) - Startup- Operations Manager
Atlanta, GA
01/2020 - 01/2021
TRANMAZON - Driver Trainer
Atlanta, GA
01/2019 - 01/2020
Hire Velocity - Senior Resource Recruiter
Atlanta, GA
01/2016 - 01/2019
Collaborated with IT team leaders to forecast hiring needs and departmental goals.
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Sourced, screened, and interviewed candidates for technical positions, utilizing various methods and approaches.
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Developed applicant portfolios using Boolean search techniques for anticipated openings.
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Partnered with departmental managers to understand hiring requirements and provide candidate recommendations.
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Managed up to 20 requisitions and 12 hiring managers, providing weekly requisition reports and conducting intake meetings.
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Ensured smooth operational flow, aligning with quality standards and company policies.
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● Oversaw new employee onboarding and training programs. Developed strategies and policies to drive company growth within the first 30 days.
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Cultivated relationships with Amazon management to maintain a positive work environment.
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Conducted staff performance reviews and implemented diversity training procedures to ensure compliance with Amazon DSP policies.
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Managed an average of 30 employees daily and trained over 50 employees.
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Trained new drivers and conducted drive-alongs, emphasizing safe driving practices.
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● Trained new Delivery Service Provider Owners.
Developed a mentoring program for new drivers before route assignment.
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Educated Delivery Associates on safety, quality, and productivity aspects.
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● Ensured adherence to DOT policies for commercial vehicle operation.
● Recruited top-tier IT candidates for contract and permanent positions. Sourced candidates through database mining, internet searches, direct sourcing, community conferences, and internal referrals.
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● Problem-solving
● Team leadership
● Operations management
● Customer service
● Operational efficiency
● Decision-making
● Planning and implementation
● Project management
● Staff development
● MS office
Customer relationship management
(CRM)
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● Onboarding and orientation
Education
01/1991
Santa Fe Community College
Gainesville, FL
01/1988
Buchholz High School
Gainesville, FL
BRIGHTER BRAIN INC. - Senior Technical Recruiter
Atlanta, GA
01/2014 - 01/2016
APPLE INC. - Specialist/Sales Trainer
Atlanta, GA
01/2013 - 01/2014
Collaborated with third-party recruiting firms to expand candidate pools.
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Recruited for a variety of positions including Engineers, Web Developers, Software Developers, Data Analysts, and Architects.
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● Developed and implemented strategies to recruit diverse talent. Managed full life cycle recruiting to meet staffing goals across multiple business units.
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Worked with hiring managers to ensure clear job requirements and candidate assessment criteria (Profile XT Assessment).
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● Tracked and reported key metrics to measure staffing activity. Recruited exceptional IT candidates for Data Scientist, Hadoop, and Ruby Developer roles.
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● Managed full life cycle recruiting.
● Consulted with Hiring Managers on job specifications.
● Coordinated interviews and negotiated salaries.
● Established new vendor lists.
Created a comfortable and professional relationship with Apple customers.
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Positioned Apple products and services by identifying customer needs and offering appropriate solutions.
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● Provided a fun but educational experience for customers. Troubleshot customer computer problems and determined the need for further technical support.
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● Trained, coached, and mentored new specialist hires.
Contact this candidate