Property Manager Management
Resume:
Melissa Dowell
Gallatin, TN *****
*******************@*****.***
Professional Summary
I have 15 years in the Dental industry prior to Property Management for the last 5 years. I am seeking a full-time position. The position I am seeking is one where I can use the experience I have learned as well as learn new information to grow in my career. Prior to my career in property management, I worked in the medical field as a secretary and caregiver/ personal assistant. Dental Receptionist/Chairside Assisting. My current occupation has required,
*Aid the Property Manager to successfully run the community. Follow and ensure all company policies and procedures are being followed. All while maintaining great customer service to all residents, vendors, and applicants.
*Assisting the Property Manager with vendors to include construction/renovation crews. I also assisted with negotiating bids/contracts with vendors.
*Experience in computer software/programs; Yardi and Resman
*Extensive experience in marketing to include completing the marking calendar each month for the community.
*Experience working at a Tax Credit Community and completing move-ins and annual recertifications.
*Worked at conventional communities and commercial properties. While at these communities I have been responsible for accepting payments from residents and scanning/posting them to the correct accounts. I have assisted in maintaining the leasing software for the community to include putting in work orders and completing them once maintenance was done. I would also prepare all lease paperwork for new and renewal leases. I would assist and make sure the opening/closing checklist for the community was completed and update the make ready board daily. Complete all delinquency calls and send out notices to all delinquent accounts.
*Leasing consultant for 347 units. Answered all incoming calls, followed up on leads and completed nightly reports of daily activities.
Work Experience
Assistant Community Director
BG Staffing - BG Multifamily-Nashville, TN
March 2024 to Present
Answering calls, scheduling appointments for tours, Documenting applicant information for compliance approval, responsible for delinquency, collections, Resident work orders, Maintaining the make ready boards for all vacant units, maintaining occupancy with leasing, daily spreadsheet for daily activities, working with vendors on all outsource needs
Property Manager
AH Johnson Properties-Hermitage, TN
November 2020 to March 2024
Property manager of duplex neighborhood, maintained delinquency, reports, posting all rent payments, working with all vendors and outsource work orders, manage commercial property posting all rental checks, maintaining maintenance, work orders, leasing, evictions, handled all court cases, company was sold
Caregiver
self employeed-Gallatin, TN
November 2023 to February 2024
Took off a year to care for my sick father who passed away from pancreatic cancer, diabetes Leasing Consultant
GVA Property Management-Hendersonville, TN
August 2018 to July 2020
Caregiver/Personal Assistant
Self-employed.-Goodlettsville, TN
June 2017 to August 2018
Obtained license and insurance for owned and operated care for Alzheimer and dementia, patients, administering medication, daily exercise exercises, preparing meals, bathing, assistance, transportation for all doctor appointments, all personal shopping. Secretary
Nashville Neurosurgery Group-Nashville, TN
May 2013 to June 2017
Medical secretary, traveling, satellite offices, scheduling appointments, retrieving referrals, posting all clinical notes, posting co-pays daily balance records Education
Diploma
Beech Senior High School - Hendersonville, TN
Skills
• Empathetic, good listener and able to defuse a bad situation with residents
• Welcome change and the opportunity it brings
• Outgoing, high energy and welcome a challenge
• I am a team player and believe with teamwork you can achieve anything, and I lead by example
• Very organized and structured
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