Srujana Goli
*************@*****.***
PROFESSIONAL SUMMARY:
Around 6+ years of total IT experience with about 4+ years of experience as a Salesforce Consultant with extensive experience in Release Management, Administration, Configuration, Customization, Deployment, and support on the Salesforce.com Platform.
Certified in Salesforce Advanced Administrator, Salesforce Administrator, App Builder, Copado Administrator & Developer, and Flosum Professional & Expert.
Expertise in Salesforce DevOps processes (SFDX & Non-SFDX), with hands-on experience in industry-leading CI/CD tools like Copado and Flosum.
Proficient in deployment methodologies, including Change Sets, ANT Migration Tool, and Copado CI/CD tools.
Adept at configuring and optimizing Copado CI/CD tools, establishing release management processes, and designing custom pipelines to meet client needs.
Extensive hands-on experience in integrating version control systems (GitHub, Bitbucket, Azure) with Copado and managing end-to-end DevOps processes for large-scale clients with multi-workstream environments.
Experienced in collaborating with stakeholders, developers, and QA teams to define and streamline release cycles, implementing multi-org strategies, and ensuring seamless operations in Salesforce DevOps environments.
Proficient in utilizing Salesforce out-of-the-box features, including Sharing and Security Model, Profiles and Roles, Custom Objects, Page Layouts, Lightning Record Pages, and Record Types.
Skilled in Salesforce Lightning UI, developing Lightning Apps using Lightning Design Systems, Lightning App Builder, and Lightning Web Components.
Extensive experience in building automation with Flows, Process Builder, Workflow Rules, Approval Processes, and Validation Rules.
Adept at querying Salesforce databases using SOQL and SOSL via Force.com Explorer.
Skilled in data migration between Salesforce and third-party systems using Data Loader.
In-depth knowledge and practical experience with Agile methodologies. TECHNICAL SKILLS:
Salesforce.com
Technologies
Salesforce Lightning – Lighting Components, Lightning Experience, Salesforce Automation/Configuration – Flows, Process Builder, Workflows, Approval Process, Email Templates, Formulas, Validation Rules Sharing and Security - Sharing Rules, Roles, Profiles, Permission Sets and Permission Set Groups
Force.com Platform – Apex, Triggers, SOQL, SOSL
Sales Cloud – Lead Management, Account Management, Contact Management, Opportunity and Quote Management
Service Cloud – Service Console, Case Management
Data Migration - Data Loader
Packaging and
Deployment Tools
Salesforce DX (SFDX), Copado CICD, AutoRabit CICD, Flosum, Workbench, Visual Studio Code (VS Code) IDE, GitHub, Bitbucket, Managed and Unmanaged Packages, Change sets, ANT Migration Tool
EXPERIENCE:
Salesforce Release Engineer The Cloud Fountain, MA Dec 2023 – Present Cloud Fountain is a leading provider of IT solutions for businesses, including IT support, hosting, and software development.
As part of my role, I am working with a travel company, guiding them through the establishment of their release process from the ground up. This involves a comprehensive understanding of their existing procedures and seamless collaboration with various cross-functional teams to ensure smooth deployment processes. I manage multiple Salesforce environments and ensure the synchronization and consistency of metadata and data deployments. I work extensively with the Copado CI/CD pipeline, leveraging its features for automated deployments, version control, and environment management. My responsibilities include overseeing code reviews, test executions, and security scans within the Copado framework, as well as managing user stories and promoting changes through different stages.
Additionally, I implement rollback strategies and restore data and metadata in case of deployment failures. I document best practices, streamline release workflows, and continuously improve the overall efficiency of our deployment process using Copado.
Salesforce Release Manager/ Consultant Blue5Green, NJ Oct 2018 – Dec 2021 Blue5Green is an IT Services Company that has a dedicated practice for Salesforce DevOps implementation, Salesforce Development, Financial Services Cloud, and Managed Services. As part of my role, my responsibility is to work with our customers to gather functional and technical requirements in coordination with Technical Leads/Architects. And configure Salesforce Applications using Salesforce out-of-the-box features and best practices to meet our customer needs and help them implement the Salesforce DevOps process using the Copado CICD Tool. During my term with the company, I supported its multiple clients to deliver their Salesforce and Copado-related projects. Below are some of the key clients I supported during my tenure at Blue5Green:
Salesforce Release Manager/ Consultant Practicing Law Institute (PLI) As a Release Manager, I specialized in designing and implementing Salesforce DevOps processes, CI/CD pipelines, and deployment strategies across various clients. My role encompassed:
● Setting up and maintaining deployment pipelines using tools like Copado and Flosum.
● Integrating version control systems (e.g., GitHub) and ALM tools (e.g., JIRA) to streamline development workflows.
● Performing pre/post-deployment activities, back promotions, and ensuring consistency across Salesforce environments.
● Automating manual processes using Flows, Validation Rules, and converting legacy Process Builders.
● Resolving build issues, managing merge-conflicts, and ensuring smooth migrations from development to production environments.
● Supporting metadata and data migrations, creating data models, and implementing business process automations.
Key Clients Supported:
● Practicing Law Institute (PLI)
● Manulife
● State of Vermont (SoV)
● Valley National Bank
● Comerica Bank
● Guild Education
Copado Implementation Engineer Guild Education
Guild Education is a private company that works for Fortune 1000 companies to manage their education assistance benefits. As part of my role, I was responsible for gathering DevOps process requirements and performing salesforce customizations based on clients’ needs to configure the Copado tool in their org. I provided hands-on training based on their persona-based teams. Junior Engineer NCC Ltd. Aug 2014 – Feb 2016
NCC Limited is a Construction Company in which I worked as a Junior Engineer in the IT Department. As part of my role, I was responsible for understanding the functional process requirements and testing them in their ERP System. Performed manual testing of the new processes that are developed in ERP systems, gathered the data from various project sites and converted them to the required formats, monitored daily procurement testing in ERP, and generated MIS reports for various departments.