Supply Chain Warehouse Manager

GARY L. KING

DeSoto, TX ***** 214-***-**** *******@*******.*** WWW: Bold Profile

Professional Summary

Accomplished leader with extensive supply chain and distribution operations experience. Promoted to Warehouse Manager during my 6-year Coca-Cola career with Coca-Cola. Passionate about building highly engaged teams comprised of individuals who commit discretionary efforts towards delivering exceptional results. We consistently exceed expectations by forging highly engaged teams dedicated to putting in the discretionary effort needed to deliver exceptional results. Accelerated Business Transformation – Created an additional shift by adding new supervisory and hourly team members. This addition allowed the facility to maintain and increase its monthly volume, leading to higher sales. Building a Culture of Engagement – Achieved the highest ranking for improving Employee Engagement Survey results from 67% in 2023 to 100% in 2024. Innovative Solutions – Collaborated with Sales by maintaining weekly communication with our retail stores, focusing on their business needs and potential improvements. This open dialogue established a clear channel to address roadblocks, such as product inventory issues, credit return processes, and transportation irregularities.

Skills

• Supply chain optimization • Analytical problem solving

• Onboarding process management • Managing HR communications

• Workforce development • Employee engagement

• Safety promoter • Employee onboarding facilitation

• Knowledge of transportation regulations • Improving team collaboration

• Quality assurance leadership • Coaching expertise

• Conducting disciplinary procedures • Facilitating performance evaluations

• SAP proficiency • OKTA implementation

• Proficient in OSHA standards • Proficient in HighJump Work History

DC Operations Manager 03/2023 - 12/2024

Advance Auto Parts – Lewisville, TX

Responsible for overseeing total warehouse operations, which included inbound and outbound logistics, picking, packing, and shipping. Managed inventory consisting of 125,000 SKUs valued at $15 million. Conducted weekly audits and daily cycle counts to ensure accuracy. Planned the layout of warehouse storage and maintained a 98% on-time delivery accuracy to stores. Supervised three direct reports and 65 hourly employees and was responsible for daily, weekly, and monthly production reports. Performed employee reviews and oversaw weekly payroll. Participated in on-boarding new hires and conducted daily pre-shift meetings. Managed warehouse inventory and fleet operations. Assigned to lead the safety program and forecast annual operating expenses. Contacted stores weekly to discuss the distribution center's performance and ensured product delivery to 92 stores, as well as e-commerce fulfillment. Conducted mid-year and annual reviews for direct reports and focused on employee engagement.

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• Position was eliminated.

Warehouse Manager 1 01/2022 - 02/2023

Coca – Cola – Tyler, TX

Responsible for all warehouse operations, which included collaborating with Sales and Distribution to serve the entire East Texas market. Oversaw two direct reports and 55 hourly associates across two shifts, including fleet services. Daily duties involved directly reporting to the Regional Warehouse Manager and addressing all day-to-day business needs. This includes managing workload completion, fleet management, inventory oversight, building maintenance, employee placement, and retention, among other tasks. A major accomplishment occurred in July 2022 when I accepted the position of Warehouse Manager I. Out of seven distribution centers, our Tyler DC was ranked seventh in performance, within 90 days, Tyler DC was ranked 3rd. I was responsible for managing inventory, which included 35,000 SKUs valued at $5 million. I conducted daily and monthly inventory counts to ensure accuracy and efficiency.

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Assigned a $1.5 million Value Added Work (VAW) project that was completed on time and under budget. The project included the following components: - Interior and exterior painting of the facility - A complete makeover of the front offices - Purchase of additional equipment - Upgraded security cameras - Construction of a new break room - Creation of a new storage area for product placement

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Tasked with a 1.5 million VAW (Value Added Work) project that came on time and under budget; it included the following.

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Warehouse Supervisor 05/2017 - 03/2022

Coca - Cola – Dallas, TX

Responsible for product distribution to both large and small stores. I successfully managed warehouse operations. led a team of 55 hourly team members and 2 leads, consistently exceeding production goals and safety standards. Responsible for Cross-Dock of multiple trailers designated for the East Texas market. Received recognition from the Coca-Cola Director of Distribution for my efforts in increasing employee engagement by implementing motivating slogans for the day. This concept was well-received and has since been adopted in multiple facilities. In January 2021, recognized for maintaining high operational standards at the Buckner Facility during a three-month period without a Warehouse Manager. In February 2021, the Buckner facility set a record by processing 35,000 cases in one day during a single shift, with me spearheading the team during this achievement.

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Excellent communicator, both in written and verbal forms, with senior management and front-line employees. Safety Champion and advocate for Coca-Cola for five years. Instituted daily motivational slogans for the Buckner facility. Recognized numerous overachieving employees through Cultural Principles.

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• Supervised shipping and receiving, distribution and workplace safety. Transportation Supervisor/ Multi-Unit Record Center Manager 01/2014 - 01/2016 Iron Mountain – Dallas, TX

Managed a team of 22 route drivers and 3 transportation coordinators responsible for the pickup and delivery of secure customer documents. I successfully coordinated the relocation of the entire transportation department to a new facility. This involved managing the logistics of vehicle movement and office equipment, coordinating with contractors to ensure building readiness and completion dates, and conducting hardware and software tests. Dry run tests were performed to guarantee a seamless transition on the live run day. This project was completed under budget by $15,000 and three weeks ahead of schedule. I collaborated with third-party LTL vendors to secure the best pricing and ensure on-time delivery. As a result of reducing employee turnover, I decreased customer complaints by 30%, which fostered consistency in our pickup and delivery processes. I played a key role in recognizing high performers each month, which contributed to a more positive work environment. Additionally, I increased the customer order fill and delivery rate by 18%. I was selected to conduct onsite customer meetings to identify the best methods for pickup and delivery. with the most efficient and effective means that would not disrupt the customer's normal workday.

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Operations Supervisor 01/2012 - 01/2014

FedEx – Irving, TX

I managed a team of 20 hourly associates, including up to 30 temporary employees, responsible for inbound and outbound operations. This role involved meeting critical cutoff times to adhere to service standards, which required Cross - Dock transfers to multiple markets throughout the Southwest. I successfully reduced chemical

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spills by 35%. I was selected to conduct a three-month Quality Control audit for a high-profile customer due to an increase in damages during transportation. As a result of this audit, we retained the customer account, ensuring no interruption to annual revenue streams of $450,000. Pharmaceutical Distribution 01/2010 - 01/2012

Streamlite Inc. (company closed) – Coppell, TX

Processed 40k pieces of pharmaceutical products in a 24-hour facility for all CVS stores in North Texas. Significant Accomplishments - Reduced employee turnover by 40% - Improved daily throughput by 35% by implementing redesigned methods for product distribution. - Achieved a 98% training compliance rate for all new hires over 1.5 years. - Chosen to support the company's Chicago facility, which faced low productivity and high employee turnover. During this assignment, I was offered an opportunity to relocate to that facility due to the successful turnaround in production and employee engagement. - Successfully recovered $250,000 from USPS due to improper quality control practices. - Decreased overtime costs by 20%. - Maintained zero lost time accidents for two consecutive years. - Implemented recycling programs for all unused cardboard and wooden pallets.

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Operations Manager 02/1998 - 01/2010

Castle Mailing Center (family-owned, company closed) – Dallas, TX Managed a team of 55 hourly employees, with three direct reports, and supported by up to 30 temporary employees depending on project size. Significant Accomplishments: - Improved customer sales by 17%. - Reduced overtime by 35%. - Increased daily throughput by optimizing labor hours and machine runtime. - Achieved five consecutive years with zero lost-time accidents. - Coordinated more efficient transportation pickup schedules with USPS. - Improved warehouse layout. - Reduced product waste by 45%. - Received the Quest for Success Award for business growth and community involvement.

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Education

High School

Forney High School - Forney, TX

Volunteer work

Oak Cliff Bible Fellowship Church: Greeters Ministry (2017- Present) Oak Cliff Bible Fellowship Church: Fitness Ministry (2005 - 2007) Junior Achievement of Dallas: Active Volunteer (2004 – Present) Certified Competent Speaker Toastmasters (2018- 2023) Iron Riders Cycling Group (2017 – Present)

University of North Texas Student Mentor (2016 -2017)

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