Christy Kinchen
Inverness, Fl 34452
*****************@*****.***
Professional Summary
Versatile and highly adaptable professional with 21 years of experience in the fast-paced hospitality industry, including leadership roles as a Server/Bartender Trainer. Proven ability to manage complex, high-pressure environments with exceptional multitasking, communication, and conflict-resolution skills. In addition to a strong career in food service, I bring the discipline, organization, and flexibility gained through full-time parenting—demonstrating my ability to manage diverse responsibilities with efficiency and professionalism
Experience
October 2023 - PRESENT
Southern Hills Plantation Club - Server/Bartender
● Responsible for providing positive guest interactions while accurately mixing and serving beverages in an efficient and responsible manner.
● Maintaining high standards of safety and cleanliness in all areas of the Grill and Banquet Center.
● Adhere to sanitation, food handling, and member guests procedures.
May 2003-July 2023
Brinker International, Chili's Bar and Grill- Server/Bartender/Trainer
● Protected business, team members and guests by monitoring alcohol consumption and keeping operation in line with legal service requirements.
● Orchestrated positive guest experiences at all stages by overseeing every area of hospitality operations.
● Trained new team members on restaurant procedures, menu items and performance strategies.
September 2017-June 2019
Citrus 95.3/The Fox 96.3 - Account Executive
● Tracked sales data to understand current trends and provocatively capitalize on emerging opportunities and building relationships.
● Helped optimize marketing strategies by contributing relevant information, ideas and research.
● Exceeded targets consistently. Pursuing multiple prospecting avenues to keep leads and sales.
Education
Central Florida Community College-2005 Associates Degree in Liberal Arts