Inside Sales Business Development
Resume:
Sharon A. Palm
*** ******* ****** ********, ** **446
***********@*****.***
EDUCATION
Temple University, Philadelphia, PA
Dean's List, Cum Laude
Bachelor of Arts, Marketing and Communications, May 1985
EMPLOYMENT
B2B Inside Sales Manager and Business Development Specialist, Integrated Access Corporation
Wayne, PA. 2010- Present
Client based sales organization offering high level inside sales and marketing services to Fortune 500 Corporate Clients. Major responsibilities include: Business to Business Sales and Account Management to Fortune 500 Clients within the Health Care, Education, General Business and Food Service industries. Work with a National Distributors to drive product sales directly into national accounts.
Achieved IAC distinction as Top Sales Performer every year for over 12 years. Promoted to Corporate Sales Trainer, Business Development Specialist and National Sales Manager for Keurig Team. Brought in over $200,000 in monthly revenue for each client over course of 12 years.
Main Responsibilities Include: Driving sales directly with end user business accounts and decision makers, Training and Performance Management of Sales Associates, On-Boarding of New Employees, On Going Coaching and Monitoring of National Sales Associates, Achieving and Continuously Building and Forecasting Revenue for Clients, Daily, Ensuring the Maintenance of Best Practices and Sales Achievement through on going Team Communication, Daily Client Communication, On Going and Cumulative Client Reporting, Development of Inside Sales Call Guides, Email Templates, Systems Training on the Effective Utilization of Salesforce CRM and VOIP tools to Ensure Performance Tracking and Efficiency.
SGP Direct, Founder, Direct Marketing Consulting, Lansdale, PA, 1995-2010
Major Services include Corporate and Consumer Direct Marketing, Lead Generation, Telesales, Sales training, Performance Monitoring. Account management, Copywriting, Script development, Quality Assurance, Corporate Surveys, Website copy, Press release copy, Articles, White Papers, and Identification of Acquisition and Corporate Sponsorship Opportunities.
Partial list of National and Global clients include: A Better World Inc., Citizens Telecom, Discover Card Services, ESI TeleServices, JCPenney Life Insurance, Mass Marketing Insurance Group, ToonUps Sales and Service E-Training, Pressed 4 Time,
RMH TeleServices, Bryn Mawr, PA National Marketing Manager, 1986 - 1995
Reported Directly to CEO, Developed and Delivered National Direct Sales and Marketing Presentations responsible for New Business Acquisition.
Created and Maintained on going National Client Communication and Appreciation Program
In charge of New Account Start Up, TeleSales Training, Sales Associate Recruitment, Sales Training, Quality Assurance, and Relationship Maintenance for Business to Business and Consumer Inbound, Outbound, Customer Service for all National Teleservices Campaigns
Worked directly with advertising agency to significantly increase the sales of the telemarketing division
Created Internal Sales and Contact Management Database to Track Sales and Marketing Activity
Developed National Trade Show Exhibit, Attended and Coordinated All Exhibit Booth Activity
Created and maintained quarterly company newsletter
COMPUTER SKILLS : Salesforce Cloud Based CRM, Seibel CRM System, Microsoft Word XP, Microsoft Excel, PowerPoint, Outlook, SEO
REFERENCES AVAILABLE
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