Administrative Assistant Customer Service
Resume:
Stephanie Munoz
Administrative Assistant
Pasadena, TX 77502
**********@******.***
Focused and committed secretary, who is able to multi-task, prioritize, and provide excellent customer service. Ability to accomplish tasks quickly and efficiently by maintaining order throughout the day. Willing to continue learning and enhance personal skills, which include: typing, communication, active learning, critical thinking, time management, and administration. Capable of using software such as: Quickbooks, Pioneer, Microsoft Word, PowerPoint, Excel, Office, and Outlook. Looking to be a full-time or part-time.
Authorized to work in the US for any employer
Work Experience
Administrative Assistant
LA Rx Pharmacy-Houston, TX
January 2018 to August 2024
• Responsibility: Upon arrival, set and maintain a welcoming and friendly environment for all customers. Receive packages/ shipment and deliver to appropriate staff members. Organize, correspond, and file received emails. Help meet patient's needs by contacting attorneys for Letters of Protection or prescribers for prescriptions. Assist third parties by providing proper documentation such as: LOP requests, invoices, and medical records. Maintain area organized, complete transactions for patients while assisting the pharmacist and answering calls.
• Accomplishments: Had the ability to place all learned skills into the workplace, from multi-tasking, typing and speaking Spanish. Previous jobs had me do a specific role, while in LA Rx Pharmacy I was able to manage my time; complete my responsibilities, excel at my job, and help others complete their tasks. Receptionist
Independent Steel Erectors-Houston, TX
November 2015 to January 2017
Responsibility: Conserve a clean and orderly front office, to welcome clients and provide excellent service. Answer multiple phone lines, annotate detailed, and relay messages. Receive and distribute mail accordingly. Fax, scan, and make copies. Organize by making envelopes, labels for folders, and file. Translate documents to proper format, make spreadsheets, and prepare timesheets. Complete given tasks and order supplies at the end of the day.
Receptionist
EM Electrical Solutions-Houston, TX
February 2013 to October 2015
Responsibility: Greet and welcome customers with a clean and approachable front office. Answer multiple phone lines and assist clients. Make spreadsheets and prepare timelines. Education
High School Diploma
Pasadena High School - Pasadena, TX
June 2012
Skills
• Excel
• Data Entry
• Administrative Assistant
• Outlook
• Quickbooks
• Filing
• Receptionist
• Word
• Billing
• Microsoft Excel
• Microsoft Office
• MS Office
• Multi-line Phone Systems
• Medical Records
• Office Administration
• Typing
• Customer service
• Communication skills
• Computer skills
• Organizational skills
• Administrative experience
• Microsoft Word
• Time management
• Microsoft Outlook
• Materials handling
• Customer relationship management
• Office experience
• Travel planning
Certifications and Licenses
Driver's License
Additional Information
TWIC
BASIC PLUS
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