Administrative Assistant
Resume:
Christina Darnall
A determined mind with the will to succeed!
Buckhannon, WV 26201
**************@*****.***
Fun-loving and hard working I'm ready to fulfill a position where I can practice excellent problem- solving, communication, and leadership skills. Everything I have to offer I offer at 100%. Authorized to work in the US for any employer
Work Experience
Administrative Assistant
CJ Enterprises - Buckhannon, WV
November 2018 to Present
• Responsible for answering calls and emails,
• Executing a record filing system to improve the organization and for easy management of the company
• Scheduling appointments and assigning duties,
• Collecting money for services rendered
• Paying payroll
• Basic office machinery
• Made sure all certifications and licensing are up to date
• And all safety guidelines are being followed
Patient Access Representative
Davis Memorial Hospital
March 2011 to January 2012
• Assisted other registration clerks with front desk duties such as answering phones, greeting visitors and assisting with questions
• Entered patient's demographics and insurance info into a database to establish medical records while following HIPAA guidelines
• Pre-registered all patients for the following day's procedures
• Verified insurance benefits, obtained pre-authorizations collected any co-pays, and compiled daily financial records
• Filed all paperwork accordingly
• Assisted patients in receiving any accommodations they needed upon entering hospital Optician
Walmart
August 2007 to March 2011
• Assisted patients in the selection of glasses that fit into their lifestyle and their prescription requirements
• Measured patients bridge size, pupil height for accurate and comfort fitting
• Adjusted and repaired glasses
• Verified insurance coverage, obtained preauthorization and collected co pays and payments
• Scheduling as well as patient reminders for upcoming appointments
• Set up attractive displays and advertised any promotions available for customers
• Volunteered into the patient outreach program as well as some charities for the community Education
Associates in Applied Science
West Virginia Junior College
2011
High school or equivalent in general
Buckhannon Upshur High School - Buckhannon, WV
1993 to 1997
Skills
• Computer programs, office machinery,ability to multi task, great communication skills, organized and a fast learner (10+ years)
• Insurance Verification (5 years)
• Hospital (2 years)
• Call Center (1 year)
• Medical Insurance (5 years)
• Medical Records (5 years)
• Billing (5 years)
• Scheduling (5 years)
• Receptionist (5 years)
• Microsoft Excel
• Clerical (5 years)
• Training
• coding
• EMR
• Word
• Excel
• Outlook
• Management
• Epic
• Medical Office Experience
• Medical Billing
• Medical Terminology
• Medical Scheduling
• Anatomy Knowledge
• Transcription
• Medical Coding
• ICD-10
• HIPAA
• Intake
• Computer skills
• Documentation review
• Smartsheet
• Communication skills
• Data entry
• Microsoft Office
• Data collection
• Phone Etiquette
• Experience Administering Injections
• Certified Medical Assistant 2011-2016 (5 years)
Certifications and Licenses
Product. Assembly
Assessments
Medical Billing — Proficient
November 2020
Understanding the procedures and forms used for medical billing Full results: Proficient
Electronic Health Records: Best Practices — Proficient April 2019
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use. Full results: Proficient
Data entry: Attention to detail — Proficient
November 2020
Maintaining data integrity by detecting errors
Full results: Proficient
Verbal communication — Proficient
June 2021
Speaking clearly, correctly, and concisely
Full results: Proficient
Work motivation — Familiar
August 2021
Level of motivation and discipline applied toward work Full results: Familiar
Customer focus & orientation — Expert
August 2021
Responding to customer situations with sensitivity Full results: Expert
Customer service — Proficient
May 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
August 2021
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Verbal communication — Highly Proficient
June 2022
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I'm confident and ready to get back into the working field. My availability is open and I'm ready to excel.
Contact this candidate