Starla Austin
Banking Operator
**************@*****.***
RIVERDALE, GA
Professional Summary
Detailed-oriented and client/customer-focused Banking Operator with 25 years of experience in financial transactions, account management, and regulatory compliance. I have strong analytical skills and attention to detail. I am dedicated to maintaining security and confidentiality while fostering positive client relationships.
Experience
10/1999-01/2025 PNC Bank
Banking Operator
Processing Healthcare Accounts
Staying up to date on being HIPAA certified
Encoder of checks
Data Entry
Mail Sorting
Keying Wires
Training associates on software usage
Training associates on how to find errors in accounts
Creating spreadsheets on errors being found for clients and conducting quarterly meetings with the findings and responding with possible solutions
Education
05/1985 West Fulton Highschool Diploma
Skills & Abilities
Processing Checks
Data Entry
Leading Meetings
Training on software
Account management
Attention to Detail
Creating spreadsheets
Operating scanner machine