Customer Service Administrative Clerk

LORETTA J. THOMAS

*****************@*****.*** C: 509-***-**** Winterhaven, CA 92283

SUMMARY Dedicated Administrative Clerk with over 20 years of experience as a member of a law firm excelling at prioritizing, multitasking, and following through to achieve project goals. I also have had multiple years of experience in managing and maintaining warehouse inventory, organizing and stocking merchandise, and shipping and receiving. For the past few years I have experienced various jobs due to providing at-home care for a family member. SKILLS • Reliable and Punctual • Problem Solving • Shipping and Receiving

• Customer Service • Multitasking • Inventory Management

• Teamwork • Attention to Detail • MS Word, Outlook, Excel

• Organization Skills • Stock Replenishment

WORK EXPERIENCE

02/2020 - 07/2023 TDR Attendant - Daily Dish Valley View Casino & Hotel

• Welcomed customers and employees and assisted with requests in the kitchen or at cafeteria service stations; reviewed daily food inventory list to confirm items received for restaurant and cafeteria service stations; unloaded and organized food items from warehouse; stocked shelves and refrigerators and rotated food items per expiration date; maintained and stocked break areas and all cafeteria service stations; and performed all other duties of a general restaurant and cafeteria environment as needed or required. Contract Employee Pridestaff

• Contracted with various Diagnostic, Tech, and Manufacturing Companies on pre-production, production line, assembly line, and shipping and receiving.

Hostess / Cashier Black Bear Diner

• Welcomed guests, seated guests, responded to guest inquiries and managed seating chart; assisted with the flow of guests by taking food and drink orders as needed; cleaned the dining room and service counter when needed; and operated cash register and scanner on restaurant computer system. Sewing Machine Operator K-L Manufacturing Company, Inc.

• Assembled and sewed manufactured garment pieces; inspected and repaired finished products; and troubleshoot basic machinery problems and requested service or repairs as needed. 12/1999 - 12/2019

San Diego, CA

Administrative Clerk Kolodny & Pressman LLP

• Maintain firm-wide central filing system and all record keeping databases (both physical and electronic), in accordance with the firm’s established policies and procedures and/or legal requirements.

• Managed mailing, scanning, printing, copying and phone duties while providing administrative support to members of the firm.

• Spearheaded the development and implementation of a new procedure for electronic scanning and organization of client/matter information into a cloud-based storage system to streamline administrative processes and enhance efficiency, eliminating physical client files.

• Collaborated with all members of firm to provide records management services, prepare and maintain client/matter files (including classified material).

• Maintain entire office supply inventory and work with various vendors to place orders.

• Work with vendors regarding repair and maintenance of all office equipment. 11/1991 - 12/1999

San Diego, CA

On-Site Lead Pitney Bowes Management Services

• On-Site Lead for full customer service at designated site per request of our customers.

• The On-Site Lead job required interacting with customer(s) for copying, faxing, billing assistance, mailroom responsibilities, file inventory, and maintenance. 09/1991 - 11/1991

San Diego, CA

Hospitality Associate Marriott Food Services

• Food preparation; and full service assistance in cafeteria. 03/1990 - 05/1990

San Diego, CA

Assembly Line Napp Systems

• Boxed manufactured printing plates on assembly line. 07/1988 - 02/1990

San Diego, CA

Shipping and Receiving Clerk Platypus Wear Inc. (P.W.I)

• Lead shipping and receiving clerk; and back up for stock department. 11/1972 - 07/1988

San Diego, CA

Shipping and Receiving Clerk Spanjian Sportswear

• Expeditor, and Shipping and Receiving Clerk

EDUCATION Escondido High School, Escondido, California High School Diploma, 1971

LT

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