Customer Service Receiving Associate

Rashon Cloud

*** ****** ******, ***********, ** *2207 (518) 339 - 3903 ***********@*****.***

Profile

Motivated and detail-oriented Business Management graduate with hands-on administrative experience and a strong foundation in customer service, office management, bookkeeping, and sales. Adept at managing multiple tasks, streamlining operations, and providing high-level support. Seeking a full-time Motor Vehicle Representation 1, G-9 position where I can leverage my organizational and communication skills to contribute to a growing organization. Experience

WAREHOUSE SELECTOR CAPSTONE LOGISTICS 2024 – PRESENT

· Maintain inventory control and conduct stock checks to ensure accuracy.

· Select and prepare customer orders for shipment, ensuring accuracy and efficiency.

· Operate warehouse equipment, including forklifts and pallet jacks, to transport goods.

· Assist in organizing and maintaining a clean, safe, and efficient warehouse environment.

· Ensure that all orders are packed and shipped according to customer specifications and timeline.

SHIPPING & RECEIVING ASSOCIATE ARAMSCO, INC 2021

· Assisted with shipping logistics and coordinated deliveries for clients.

· Managed inventory, ensuring timely and accurate picking, packing, and shipping of orders.

· Maintained a clean and organized warehouse environment to promote safety and efficiency.

· Collaborated with team members to ensure accurate order fulfilment and on-time deliveries. RECEIVING ASSOCIATE LOWE’S 2019 – 2021

· Assisted in managing stock levels and inventory reconciliation.

· Managed product receiving processes, verifying merchandise against purchase orders.

· Delivered exceptional customer service on the floor, helping customers locate products.

· Organized merchandise placement in warehouse, improving product accessibility and inventory accuracy.

LOADER/PICKER BALDOR 2013 – 2014

· Ensured timely loading of trucks and maintained order accuracy for high- volume orders.

· Operated electric pallet jacks to pick and load orders for shipment to major food distributors.

· Collaborate with team members to meet daily targets while maintaining safety standards.

· Worked in a fast-paced environment, meeting stringent deadlines while maintaining a high level of accuracy.

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Additional Experience

· Engaged customers, answered queries and provided product recommendations.

· Assisted with sales reporting, order processing, and maintaining customer accounts.

· Developed marketing materials and supported social media outreach for local businesses.

· Demonstrated strong communication skills when working with diverse clients and team members.

Education

A.O.S IN BUSINESS MANAGEMENT MARCH 2022 MILDRED ELLY COLLEGE, ALBANY, NY RELEVANT COURSEWORK: FINANCIAL ACCOUTING, HUMAN RESOURSE, PAYROLL ACCOUNTING, CUSTOMER SERVICE AND SALES, PROFESSIONAL OFFICE MANAGEMNET, ORAL COMMUNICATION

Certification

· Certified floor covering - 2019

· Certified forklift - 2024

Skills & Abilities

· Sales Support & Marketing

· Office Management & Organization

· Time Management & Scheduling

· Communication & Problem Solving

· Payroll & QuickBooks

· Inventory Management

· Accounting & Bookkeeping

· Customer Service & Client Relations

· Microsoft Office Suite (Excel, Word,

PowerPoint, Outlook)

Gaps in Employment

During breaks between employment, I focused on further developing my skills in business management and customer service through independent learning. This time allowed me to reassess my career goals, ultimately pursuing a path that combines my experience and education to contribute effectively an administrative support role. I am eager to apply my administrative skills in a full-time position.

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