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Case Manager Mental Health

Location:
Charlotte, NC
Posted:
May 14, 2025

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Resume:

Sheba Fullwood- Forrest

**** ************* **** *** ***

Charlotte NC 28262

*************@*****.***

1-980-***-****

Organized, detailed oriented, and hardworking employee. I am looking to take advantage of skills gained through my background as an Office Management assistant, Case Manager in the Mental Health Field. My work history has allowed me to exhibit great interpersonal skills, act as a team player and lead, as well as the ability to work independently on routine work. Applying my fundamental knowledge of multitasking, written communication skills, along with time management, would serve to be an awesome asset to your company.

Professional Experience

Substitute Teacher

Corvian Community School

October 2024- Present

Corvian Community School is a K-12 charter school committed to developing the whole child.

Educators at Corvian are treated as professionals and empowered with autonomy in the classroom.

Corvian administrators are committed to supporting teachers in practical ways, encouraging a work-life balance, and giving teachers the tools, they need to succeed in the classroom.

Managing classroom behavior

Quickly interpreting lesson plans and creating reported to inform students permanent teacher of their success.

Office Assistance

North Carolina Theological Seminary

August 28,2023- February 18,2024

Managing student’s files

Weekly Updates on Campus Finances

Contact students who are failing to inquire about their progress

Contact students who have failed to do their monthly obligations.

Help with any student enrollment during the summer.

Assist with any other office duties that are assigned.

Case Manager/ Qualified Professional

The Sparc Network

August 2018- May 2022

Provided case management services to all clients including intake assessment, create client person centered plan, benefit assessment, goal setting, long-term care plan development, weekly case plan development and progress monitoring.

Utilized practical application of different counseling approaches, crisis intervention, individual counseling, and family counseling.

Connected families with available community resources.

Followed-up with clients and agencies as appropriate to document success of referrals. Conduct home visits and coordinate progress and goals, transport to appointments.

Provided all required documentation in a timely manner, which may include client follow-up, outcome evaluation and client contact sheets.

Participated in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.

Acted as Team lead for Transitional management services.

MST-PSB – Therapist

Alexander Youth Network

April 2016 - August 2018

Developed multi-systemic formulations of presenting problems or situations that integrate information from assessments within a coherent framework that draws upon Multi-Systemic Therapy and evidence, and which incorporates interpersonal, societal, cultural, and biological factors.

Developed specialized programmers for the formal multi-systemic treatment and/or management of a client’s mental health and behavioral problems, based upon an appropriate conceptual framework of the clients’ problems and employing methods of proven efficacy, across the full range of care settings.

Evaluated and made decisions about treatment options in line with MST principles, considering both theoretical and therapeutic models and the historical and developmental processes that have shaped the individual family, caregivers, or group.

Implemented MST therapy under guidance of the MST supervisor and aim for high adherence towards the model.

Communicated, in a highly skilled and sensitive manner, to clients, family caregivers and others as appropriate, highly complex information that may be contentious or highly distressing concerning the assessment, formulation and treatment plans of clients under their care.

Developed multi-systemic formulations of presenting problems Problematic Sexual Behaviors and situations that integrate information from assessments within a coherent framework.

Education

Bachelor of Science in Human Performance/Wellness

Saint Augustine's College at Raleigh NC August 1997- June 2002

Professional Membership Saint Augustine’s College Alumni Association

Key Skills: Computer Skills: Microsoft Office XP, Microsoft Office 2000,

• Proven track record of excellent written and verbal communications skills • Recognized leader and team builder• Excellent organizational and managerial skills• Capable of handling multiple tasks simultaneously



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