Karamveer Arora
*********@****.*** +91-935******* LinkedIn
TECHNOLOGY SPECIALIST/SENIOR DEVELOPER
• A result-oriented professional with 13 years of experience in development and Maintenance of various tools related to the Insurance system (LifeComm Life70, Non-Life) and the Credit card system (Vision Plus, BFS) and Asset management (Investments and insurance).
• Successfully completed Onsite assignment lasting 2 years in Sep 2020, in UK working for ClientSantander Bank in Insurance and Asset management.
• Hands-on experience in writing and analysing COBOL programs, retrofitting the codes,
• Mainframe testing, Migration and Transition from COBOL to JAVA as part of Mainframe Modernisation, debugging, automating the processes, including the experience of working on all phases of the software development life cycle(SDLC) and Agile Methodology.
• Skilled in database handling using DB2, SQL, IMS and VSAM; production control and batch
• Operations; managing-service requests; providing CICS online support, resolving tickets, performance tuning and coordinating with business users.
• Proficient in project knowledge gathering, business and system analysis, development,
• Production support (L2 & L3 support), unit testing, QA support, release support of code Changes using version control.
• Guiding a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions.
• Overseeing all stages of project development from concept to deployment, including planning, scheduling, and tracking progress.
Technical Skills
• Mainframe Technologies, COBOL, JCL, DB2, VSAM, SQL, IMS,CTLM, CICS, BMS, ISPF, Agile Methodology.
Professional Experience
• Coforge (NIITTechnologies Limited) Aug’15–Present
Aug’15-Till Date as Technical Specilaist
As an Analyst at Santander,UK (UK) (Jan’19-Sep’20)
• TATA Consultancy Services (TCS), Gurugram, India Jan’11 –Aug’15
As a Senior Software Engineer/Developer
Professional Experience in Detail
Project 1 - AFLAC (LifeComm, life70 Insurance)
Duration: Sep’20 till date Team Size: 6
Role: Technology Specialist / Senior Developer/Team lead
Technology: COBOL, JCL, DB2, VSAM, SQL, CTLM, CICS, ISPF, Agile Methodology.
Aflac Inc. is an American insurance company and is the largest provider of supplemental insurance in the United States. I am responsible for providing maintenance and production support for the WebSphere team/New Business Team.
Key Role/Responsibilities:
• Working as individual contributor working directly with client on Business Requirements.
• Leading a Team of 5 people under me.
• Worked in the Migration of Mainframe codes to JAVA for RealTime Policy pages process for printing of Policy pages when requested by the customer.
• Worked in TPI Project as part of which we zeroed out SSN in CIF database based on verifications codes from Experian. Also Sink up CIF databases with Ever well databases.
• Worked in Phase 1 and phase 2 of PNC project in which credit cards and account numbers were tokenised.
• Responsible for ordering and reordering of Policy labels.
• Responsible for carrying out requirements, impact and development analysis.
• Consolidated and reported the status of abend resolution time and metrics data and prepared abend logs.
• Responsible for documenting reports of project related logs, cases, etc.
• Providing complete support to development, QA and production teams and resolved abends within SLA timeframes.
• Performing the root cause analysis of abends and provided possible solutions.
• Working in Agile methodology to Interact with the client and other team members to resolve issues and queries on daily basis.
Project 2 – SANTANDER Bank,UK(General Insurance(life and Motor, Investments) Location: Santander, UK
Duration: Jan’19 to Sep’20 Team Size: 4
Role: Analyst
Technology: Mainframe, COBOL, JCL, DB2, SQL,CTLM, CICS, ISPF, Agile Methodology.
Santander UK is a large retail and commercial bank based in UK and a wholly owned subsidiary of major global Banco Santander.
Key Role/Responsibilities:
• Worked alongside Business team and Client directly to provide support on business requirement.
• Provided complete support to development, QA and production teams and resolved bends within SLA timeframes.
• Did system analysis, development, production support using Service now tool (L2 &L3 support), unit testing, QA support, release support of code changes using version control.
• Responsible for carrying out requirements, impact and development analysis.
• Worked in Migration and Decommissioning project to migrate the data and batch cycles to 3rdparty vendor.
• Ensured that batch cycles ran on time in CTLM.
• Performed the root cause analysis of abends and provided possible solutions.
• Raised DBA requests to add new columns in the DB2 tables and made code related changes for the same.
• Prepared technical documents and was actively involved in program analysis, Development and unit testing for various code fixes.
• Interacted with the client, Business and other team members to resolve issues andQueries.
• Mentored and guided new team members.
• Learnt various new tools like DB2 Visualiser, Spark (for Hadoop database) etc.
Project 3 - UTICA (Non-life Insurance)
Duration: Aug’15 to Dec’18 Team Size: 6
Role: Senior Developer
Technology: Mainframe, COBOL, JCL, DB2, CICS, VSAM, EZTRIVE, IMS
Utica National Insurance Group is a top 100, nationally recognised insurer, providing personal and commercial insurance products and services in the US. It is also the second-largest errors and omissions business in the country. I was responsible for providing maintenance and production support for the Claims System and was the primary on- call support person for production issues.
Key Role/ Responsibilities:
• Provided complete support to development, QA and production teams and
resolved abends within SLA timeframes.
• Responsible for carrying out requirements, impact and development analysis.
• Did system analysis, development, production support using Service now tool (L2 &L3 support), unit testing, QA support, release support of code changes using version control.
• Made COBOL code changes in multiple impacted modules.
• Ensured that batch cycles ran on time in JOBT.
• Performed the root cause analysis of abends and provided possible solutions.
•. Updated multiple COBOL IMS, COBOL CICS programs, and added maps and JCLs for new symbols on the Driver Screen as part of PL legacy enhancements.
• Consolidated and reported the status of abend resolution time and metrics data and prepared abend logs.
• Prepared technical documents and was actively involved in program analysis, online CICS ssues resolution, development and unit testing for various code fixes.
• Interacted with the client and other team members to resolve issues and queries.
• Responsible for documenting reports of project-related logs, cases, etc.
• Mentored and guided new team members.
•. Responsible for delivering a defect-free product after following ISO and SEI-CMM Level 5 compliant procedures.
Project 4 - AMEX BSDC Globestar
Organization: TCSIndia Duration: Jan’11 – Aug’15 Team
Size: 9Role: Product Designer/Developer
Technology: Mainframe, COBOL, JCL, VSAM, EZTRIVE
Globestar is the American Expression version of VisionPlus. It is the POA Accounts Receivable platform for American Express International. This project was responsible for delivering new product launch capability and operating environment. The project consisted of supporting one-off requests, production enhancements to support new business requirements, Globestar’s upgrade from VisionPlus 8.20 to 8.35 and supporting SIT/UAT batches.
Key Role/Responsibilities:
• Responsible for program analysis, online CICS issues resolution, development and unit testing of various code fixes.
• Ensured cycles ran on time in CONTROL-M.
• Wrote SORT cards to split input files based on business criteria.
• Prepared technical specification documents and high-level design document for SPRs.
Provided complete support to Monetary and Non- Monetary Cycle in production and resolved abends with in SLA timeframes.
Certification
• LOMA 281 Certification completed Successfully.
Educational Qualification
• Bachelor of Technology in Electronics and Communications – 2010 from Seth Jai Prakash
Institute of Management and technology, Kurukshetra University.