Human Resources Talent Acquisition

USA Direct 336-***-**** ************@*****.***

SUMMARY

Dedicated professional with diverse experience, which excels in a challenging Human Resource leadership position. An energetic, resourceful, responsible achiever with excellent communication skills and a strong drive to promote team success. Excellent working knowledge in HR Information Systems: Paylocity, Workday, ADP, SuccessFactors, and Taleo

Improved employee satisfaction scores by 15% through implementation of Employee Resources Groups, Climate Assessments and Employee Pulse Checks

Launched new HRIS and ATS systems resulting in 25% reduction in HR administration tasks

Streamlined onboarding process, reducing time to productivity by 25%

Reduced time to fill by 20% by insourcing recruitment model

Developed employee conflict resolution process resulting in 20% decrease in employee complaints year over year

Reduced turnover by 15% by focusing on shifting the workplace culture through open communication, enhancing recognition and rewards, and developing career ladders, providing opportunities for growth and development

Organizational Learning Performance Management Recognition and Rewards

Talent Acquisition & Development Recruitment Strategy Diversity & Inclusion

Employee Relations Leadership Development Legal Compliance/Safety

PROFESSIONAL EXPERIENCE

Lollytogs LT Apparel Group Brown Summit, NC May 2024 - May 2025

Human Resources Director

Reported to the CHRO, responsible for the full spectrum of HR for 300+ employee Distribution Center. Supported the distribution network and corporate supply chain leadership team in managing the talent strategy, succession planning & performance management, talent acquisition, training & organizational development, and employee relations.

●Partnered with Distribution Center and corporate business leaders to support a wide range of areas, including organizational design and strategy, workforce planning, talent management & development, DEI, employee engagement, and retention.

●Provided on-site Human Resources partnership to the Distribution Center and Floor Leadership team in applying and interpreting HR policies.

●Played a vital role in the Talent Acquisition, Finance, and Operations teams to identify, plan and hire the right talent at the right time to meet business objectives.

●Supported multi-year projects and initiatives across all Distribution Centers.

●Provided coaching and counseling to business leaders on organizational management and team development.

●Promoted and established a positive employer-employee relationship and promote a highly engaged team environment; drive the LT Apparel culture through all levels of the business unit.

●Worked closely with business unit leaders to assess in-house talent and create strategies to identify and retain current talent as well as attract outside talent to the business; prepare exit strategy for non-performers.

●Proactively sought knowledge of both industry and functional specialty, researching best practices, legal developments, emerging trends, technological advancements, and benchmark comparisons to create HR practices that are best in class.

AURORIUM (formerly VERTELLUS) March 2023-May 2024

Human Resources Manager

As the site Human Resources Manager, served as a member of the Site Leadership Team as well as managed, administered and led the Human Resources initiatives for the site, including but not limited to: recruitment and selection, onboarding and offboarding of employees, training and development, pay administration, benefit support, leave

administration, performance management, application of company policies and practices, employee communications, employee relations, and HR records management.

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• Maintained and promoted effective relationships and provided guidance and coaching to the Site Leadership Team, Managers and Supervisors

• Developed, initiated, and drove continual site communication planning with the Leadership Team

• Promoted and advocated a company culture which values the safety of all employees

• Led/participated within special Human Resources projects

• Frequently conducted site audits and assessed site Human Resources documentation, procedures, practices, and systems

• Monitored and ensured compliance with federal, state, and local employment laws and regulations, in accordance with maintaining all applicable governance

ASBURY AUTOMOTIVE GROUP Greensboro, NC Dec 2019-May 2020

Human Resources Manager

Played an integral role in the organization by providing full range HR support to multi-site automotive dealerships across NC and Virginia. Liaised between HR and functional leadership to support business needs while improving the effectiveness and efficiency of processes and programs.

●Provided advice, counsel, and interpretation to managers and employees on HR programs, policies, and a wide variety of organizational and employee performance issues.

●Conducted complex investigations into workplace complaints, analyzed notes to arrive at valid conclusions, recommendations, and plans of action.

●Prepared comprehensive reports and summaries of findings for management.

●Assisted with on-site recruiting and retention efforts.

●Ensured regulatory compliance with all employment related federal and state regulations.

●Coached Managers on conflict resolution and advise on disciplinary measures when appropriate.

●Conducted exit interviews and summaries to determine common themes relating to employee turnover.

●Facilitated resolution of employee relations issues and administered progressive performance improvement plans.

SYNGENTA CROP PROTECTION, LLC Greensboro, NC Dec 2013- Aug 2019

Human Resources Business Partner – Crop Protection Production & Supply, North America

Partnered with the Head of Crop Protection Production & Supply (P&S) and the North America Logistics, Supply Planning, Health, Safety & Environment, Continuous Improvement & Quality, Finished Product Processing and Procurement teams to develop their people strategies to support the implementation of the Crop Protection P&S strategy.

●Partner with P&S regional leadership to design and deliver people strategies and processes to ensure organizational capability, processes, systems, structure, and culture exist to drive business achievement goals.

●Coach and challenge leaders to develop organizational resources to deliver the business strategy.

●Provide and develop in others, change management capability to enable leadership team development, business transformation and the ongoing development of Syngenta culture.

●Own people management disciplines for P&S in the region including talent management, people development, performance management, and facilitate cross functional/business forums to enable effective people development.

Head, Human Resources Business Partnering, Operations North America and “HR for HR”

Partnered with senior leadership teams in North America on designing and delivering people strategies to ensure organizational capability, processes, systems, structure, and culture are in place to drive the business.

●Served as a member of the North America Human Resources and Operations Leadership Teams with shared responsibility for shaping and delivering the Strategic Agenda

●Ensure that the implications of the regional people strategy are well understood and that the HR capability and culture is in place to enable delivery.

●Partner with regional COEs and HR services to ensure development and delivery of effective HR processes.

●Lead, motivate and develop a small team of business partners in line with Syngenta philosophy to deliver the people strategy, shaping and changing resource allocation as appropriate in line with business needs.

●Partnered with Commercial Marketing, Sales, Vegetables, Legal, Corporate Affairs, and Quality leadership teams in the US and Canada to develop and implement people strategies in order to support the respective business strategy

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VOLVO GROUP Greensboro, NC Jan 2012-Nov 2013

Human Resources Business Partner Prevost Car US Inc. (a division of Volvo Bus)

Responsible for supporting the development of key strategic HR partnerships on the management team by working with US management teams within the Volvo Bus division. Define cross-functional relationships and drive the organization’s HR requirements. Identify new opportunities in support of mutual HR business objectives and develop strategies and tactics in alignment with the Volvo Group HR business plan.

●Provide strategic and organizational leadership in the development and delivery of state-of-the-art HR policies, processes and tools that enable Volvo to reach its mission, execute its business initiatives and maintain its competitive excellence.

●Ensure compliance with all applicable regional labor laws, employment laws and government regulations to ensure that the Company continues to be a responsible corporate citizen in the community and the industry.

●Possess the knowledge and drive to build a best-in-class organization, exhibit strong business strategy and negotiation abilities, to fuel long-term profitable growth of the organization.

●Develop and implement HR budgets and monitor expenditures to ensure conformity to budgets.

●Partner with Corporate HR and other forums to ensure global alignment of HR policies and processes.

AMERICAN EXPRESS Greensboro, NC

Employee Relations Manager March 2007-Dec 2011

Employee Relations Specialist May 2005-Feb 2007

Led a team of 10 Consultants who provided world class Employee Relations service to over 25,000 U.S. based employees as measured through service levels, timeliness metrics and customer satisfaction surveys. Provided leadership, coaching and feedback to direct reports and handled escalations as needed. Responsible for developing and maintaining a positive, value-added, consultative relationship with business partners and leaders at all levels, and to identify and resolve employee issues. Developed proactive solutions for the business using emerging trends and leveraging data.

●Completed weekly phone monitoring and case audits, rate calls and provide feedback to consultants.

●Provided consultation and guidance to leaders during reorganizations and reductions in force.

●Developed and Interpreted policies and procedures and facilitated training on key Employee Relations issues.

●Ensured adherence to and proper administration of the company’s performance management process.

●Engaged in project initiatives impacting Employee Relations servicing and the employee experience.

●Conducted focus groups to identify areas of improvement and develop action items.

●Consulted with business partners in Compliance, Safety, Security, Health Services, and General Counsel

EDUCATION AND PROFESSIONAL DEVELOPMENT

Master of Science in Human Resources Development, Villanova University 2016

Bachelor of Arts- Psychology, University of North Carolina at Wilmington 2000

Professional in Human Resources (PHR) Certification, HRCI and Society for Human Resource Management – since 2003

Accredited & Certified Facet 5 Practitioner since 2019

PROFESSIONAL AFFILIATIONS

Society for Human Resource Management

Human Resources Management Association of Greensboro

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