Executive Support Social Media

SotlMARK RICHERT

C-Level Relationships AI artificial intelligence prompt engineering Executive Support Leadership Office Management Process Impr ovement Board of Directors Meetings Calendar Management Scheduling Global Travel Coordination Budget & Expense Reports Busi ness Acumen Legal Administration Risk Management Business Correspondence Communication Regulatory Compliance ConfidentialityOffice Administration Executive Administrative Assistance Administrative Assistance Administration Microsoft Access Executive Support Diary Management Customer Service Human Resources (HR) Travel Arrangements Management Event Planning Event Management Project Management Marketing Travel Management Sales Expense Reports Social Media Calendaring powerpoint presentations visio adobe acrobat ADMINISTRATIVE & EXECUTIVE SUPPORT

Efficient – Proactive – Reliable

********@*****.*** ● 303-***-****

Versatile and solution-driven professional, with a career dedicated to impacting business performance through efficient administrative and direct executive support, centered on client-focused service. C-Level Relationships Executive Support Leadership Office Management Process Improvement Board of Directors Meetings Calendar Management Scheduling Global Travel Coordination Budget & Expense Reports Business Acumen Legal Administration Risk Management Business Correspondence Communication Regulatory Compliance ConfidentialityOffice Administration Executive Administrative Assistance Administrative Assistance Administration Microsoft Access Executive Support Diary Management Customer Service Human Resources (HR) Travel Arrangements Management Event Planning Event Management Project Management Marketing Travel Management Sales Expense Reports Social Media Calendaring SUMMARY OF QUALIFICATIONS

Dynamic and focused with strong organizational skills, attention to detail, and the capacity to manage multiple projects in a fast-paced environment with sharp focus. Analytical and creative problem-solver with a high aptitude for critical thinking.

Effective communicator with a talent for establishing rapport with people of all walks of life, ensuring cohesive interpersonal dynamics and positive client interactions. Thrives in a team-setting, enjoys working with others toward a common goal.

Dependable and reliable with high standards for integrity and work ethic. Adaptable with excellent follow-through, takes initiative to support changing needs. Capable of optimizing workflow and building systems from the ground-up.

Technically proficient : Google Suite, Microsoft Office, AcrobatPro, ChatGPT, ChatGPT, Perplexity, Photoshop CURRICULUM VITAE

Paralegal, Law Firm of Barry Janay, Livingston, NJ 2024 – 2025

Support all aspects of attorney work: flings, legal briefs, mailings, editing, scheduling in a Clio centric firm.

Utilize AI in Westlaw prompt engineering to create legal memos, briefs.

Client management: interact with clients, generate intakes, address client needs Administrative Support, remote 2021 & 2024

Project based administrative and support roles, scheduling, timesheets, project management, et cetera Executive Assistant & Office Coordinator, Terracycle, Trenton, NJ 2022 – 2023

Support CEO Tom Szaky directly, including events in his home with his spouse and children.

Manage expense reporting and miscellaneous direct support for C-level executives.

Arrange travel, international and domestic. Door-to-door hosting of C-suite individuals, and external executives. Compliance Associate, SAAS management of AI system, Velocity Investments, Wall, NJ 2018 – 2021

Manage compliance on a daily basis. with the Fair Debt Collection Practices Act (FDCPA) \prompt engineering.

Interface with external vendors about results of screening up to 30,000+ vendor calls per month in CallMiner.

CallMiner is a SAA, AI-based, customer engagement & speech analytics platform that gathers data from customer calls. Judge’s Secretary, Superior Court of New Jersey, Middlesex Vicinage, New Brunswick, NJ 2014 – 2018

Executed day-to-day administrative functions, including eCourts, scheduling dictation, phone keeping, & file maintenance.

Supported judge’s personal communications with attorneys, county clerk, ranking judiciary, and NJ Supreme Court Justices.

Maintained strict case confidentiality on multimillion dollar torts, communications with other judges, election matters etc. Business Manager, EarthShare New Jersey, Trenton NJ 2013 – 2014

Oversaw main office operations and social media, reporting directly to the Executive Director and Board President.

Coordinated donor management in Giftworks and print: http://www.markrichert.com/ Administrative & Marketing Assistant, Garden State Philharmonic, Toms River, NJ 2011 – 2012

Provided support for a professional, full philharmonic orchestra, with conductor and youth orchestra. Contributed to an exceptional customer experience. Served as gatekeeper for phones, mail, social media, and box-office management. Branding Specialist and Business Start-up Consultant, Boulder/Denver, CO 2000 – 2009

Facilitated design and branding work for a wide variety of clients and industries. Crafted large-scale targeted emails, web design,print and web advertising. Example: creating a brand, then running the booth at Tokyo FineTech, in under 30 days.

Clients included Financial Times Energy, WildOats (bought by Whole Foods), Gaiam, Interwest Energy Alliance

Rutgers University, New Brunswick NJ, 4 years: History

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REFERENCES

Arthur Bergman, Judge of the New Jersey Superior Court, retired:

PDF letter of reference follows. (The Honorable Judge Bergman is retired). Thomas L. Stephens, Director of Development, Garden State Philharmonic:

*********@***********************.*** / 732-***-**** Tom Szaky, CEO Terracycle:

PDF letter of reference follows.

“Mark Richert was excellent in his role as my personal assistant.” Rachel Walker, Attorney at Law Firm of Barry Janay: *******@*****.*** Britta Wenzel, Executive Director, Save Barnegat Bay:

732-***-**** / *******@***************.***

SUPERIOR COURT OF NEW JERSEY

CHAMBERS OF MIDDLESEX COUNTY COURTHOUSE

Arthur Bergman 56 Paterson Street

JUDGE NEW BRUNSWICK, NEW JERSEY 08903-2691

732-***-**** ext 88265

******.*******@********.***

February 28, 2018

To whom it may concern:

This letter of reference is in support of Mark Richert’s application for employment. Mark has served as my personal and confidential secretary, beginning in September 2014. I knew Mark personally before that time, and when my secretary retired after nearly thirty years of service with the judiciary, I asked Mark if he was willing to take the position. He agreed. Despite the prospect of being the only male secretary in the vicinage, he took the required typing test and scored remarkably high. He is also computer literate, something that my prior secretary was not. Given the transition to computer driven data bases, this is a significant asset. As a Judge’s secretary, Mark has access to sensitive personal information, much of which is submitted in camera for my review. His integrity in maintaining the confidentiality of this material is unwavering.

During the past nearly four years, my physical capabilities have declined with age and Parkinson’s disease. Whenever I ask Mark to do something for me, like carry my files out to the car, or run out to get me something to eat, he will always willingly do it. When I would thank him, his unfailing response is always “Whatever you need. That’s what I am here for.” This exemplifies his willingness to work, even beyond a job description. I hope you will consider Mark for the position he has applied for. Please do not hesitate to contact me if you have any questions or require additional information. Very truly yours,

Hon. Arthur Bergman, J.S.C

TerraCycle Inc. Phone: +1-609-***-****

1 TerraCycle Way Fax: +1-609-***-****

Trenton, NJ 08638 USA www.terracycle.com

May 7, 2025

To whom it may concern,

Mark Richert was excellent in his role as my personal assistant. I was comfortable with him in my home, confidential business events, and assisting myself and my management team in their support needs. Sincerely,

Tom Szaky

Founder and CEO

TerraCycle, Inc.

Contact this candidate