Quality Assurance Qa Analyst

NAQIB ULLAH WARDAK

Sacramento, CA ***** 515-***-****

******@*****.*** https://www.linkedin.com/in/naqibullah/

Senior Business/Quality Assurance Analyst/Test Lead

Professional Summary

Efficient, results-oriented quality assurance/business professional with demonstrated experience in quality assurance methodologies. Focused on process, software testing, project management, test planning, test estimates and prioritization. Expertise with Software Development Life Cycle (SDLC), waterfall and agile processes. Strength in identifying, isolating, mitigating, and troubleshooting defects, communicating with stakeholders, developing, analyzing, and auditing business requirements, reviewing test scenarios, and tracking progress.

Core Competencies

• SDLC Process and planning

• Agile / Waterfall methodologies and processes

• Analytical thinking and critical decision making

• Leadership and effective communication

• Requirements audit/analysis and coverage

• Test process and metrics reporting

• Defect finding, analysis, and management

• Team collaboration and troubleshooting

• Go/no go decision making

• Risk understanding and management

Accomplishments

• Cut the number of defects in UAT by 50%+ and reduced the number of CRs through early engagement...

• Shortened testing and project management life cycle by training end users...

• Improved requirement coverage throughout SDLC by creating test scripts' peer review process...

• Decreased defect overflow to production and emergency fixes by creating training sessions...

• Expedited defect resolution time by teaming with developers and troubleshooting errors...

• Increased efficiency in SDLC processes as a key member of the Scrum, project, and defect triage meetings...

• Reduced overhead costs and improved efficiency by automating loan funding...

• Saved company and its clients from reputation damage, legal liabilities, and financial losses...

Professional Experience

Nicmangroup IT Consulting

Senior Quality Assurance Analyst July 2024 – August 2024

Developed project test plans and strategies focused on process optimization.

Created templates for test estimation, prioritization, and performance metrics.

Established KPIs and implemented best practices for process efficiency.

Conducted root cause analysis and recommended solutions for failed processes.

Beckman (Danaher) via Nicmangroup – West Sacramento, CA

Senior QA Analyst – Medical Equipment December 2022 – June 2024

Managed Azure DevOps updates including user stories, test cases, and sprint tracking.

Provided test estimation and sizing for user stories and sprint planning.

Configured lab hardware and software for test environment setup.

Designed and prioritized test scenarios across multiple platforms (Azure DevOps, HP ALM).

Executed comprehensive testing: E2E, UAT, regression, functional, security, and boundary.

Led Agile ceremonies including backlog grooming and sprint planning.

Maintained all QA documentation including test plans, reports, and defect logs.

Mentored junior QA team members and coordinated defect resolution efforts.

Wells Fargo, Des Moines, IA

Senior System Quality Assurance Analyst, Consumer Lending August 2015 – May 2022

Created and executed all types of software testing in both Agile and waterfall processes...

Logged and managed a large number of critical defects, including show stoppers via Jira and ALM.

Used Jira to manage user stories, test cases, and traceability metrics.

Utilized ALM to enter and link itemized requirements with test cases for full coverage.

Teamed with developers and end users to analyze and troubleshoot defects using SPLUNK and log analysis.

Trained downstream partners and vendors on system, business, and compliance requirements.

Communicated progress reports and defect triage reports to senior management regularly.

Mentored team members on understanding requirements and system behavior.

QA Advance Team, Wells Fargo Home Mortgage, Des Moines, IA

System Quality Assurance and Business Lead November 2012 – August 2015

Attended daily project and requirement sessions – Pre-work, BRD, FSD, walkthroughs, and playbacks.

Contributed to requirement development from coding and testability perspectives.

Logged Jira tasks for requirement gaps and assigned them to leads.

Created and executed high-level test scenarios and uploaded them to ALM.

Trained UAT testers to ensure comprehensive test coverage.

Notified test leads across segments of specific testing impacts.

Contributed to release presentations for QA, development, and business teams.

Wells Fargo Home Mortgage, West Des Moines, IA

System Quality Assurance Test Lead, Home Mortgage February 2006 – November 2012

Managed large projects and test teams to create and execute test scenarios in ALM.

Led migration of legacy systems to web-based loan creation systems.

Audited and reviewed business requirements for testability and clarity.

Coordinated test activities and defect tracking, including emergency fixes and production tickets.

Created test artifacts: plans, strategies, summaries, and progress reports.

Trained test engineers on best practices, system functionalities, and defect processes.

Wells Fargo Financial, Des Moines, IA

Business Services Test Lead October 2004 – February 2006

Led QA efforts on several service projects including automation and UAT.

Created test artifacts and implemented QA strategies in Agile environments.

Logged and analyzed defects using Quality Center and ClearQuest.

Contributed to project roadmaps and resource planning.

Additional Experience

• Requirements and Test Engineer, NCS Pearson, Iowa City, IA

• System QA Team Lead, Pinnacor/CBS Marketwatch, Iowa City, IA

• QA Analyst/Web Technologist, Dell Computers, Round Rock, TX

Skills

Soft Skill Expertise: Process improvement, software testing, leadership – leading team and projects, cooperation and cross functional team communication, business and QA artifacts reviews and creation, defect triage and troubleshooting, offshore team management, lesson learned, feedback for future improvement.

Tools and software: Jira, Confluence, Application Lifecycle Management (ALM), ClearQuest, GitHub, Postman (API), Jenkins, Selenium (some knowledge), SOAP/SOAP Scope, Splunk, WARP, QuickTest Pro (QTP), LoanBuilder, Scenario Builder, JAVA (some knowledge), Eclipse, HTML, XML, XMLSpy, Oracle, SQL, TOAD, Salesforce CRM (some knowledge of sales platform), Microsoft Windows, MS 365/Microsoft Office Suite (Excel, Word, Outlook, PowerPoint, Access, OneNote, Project), Visual Studio, Acrobat Reader

Education and Certificates

• Post-grad studies – Education and Policy Leadership (ABD), University of Kansas, Lawrence, KS

• Education Specialist (EdS), Industrial Evaluation and Higher Education, Pittsburg State University, Pittsburg, KS

• Master of Arts, Communication, Pittsburg State University, Pittsburg, KS

• Bachelor of Science, Management and Public Admin, Computer Science Minor, University of Nebraska, Omaha, NE

• Certification: Certified Software Test Professional (CSTP), International Institute of Software Testing (IIST)

Foreign Languages

• Pashtu – fluent

• Farsi – fluent

• Arabic – some knowledge

• Urdu – some knowledge

Contact this candidate