Special Education Service Representative
Resume:
Jordana Garza
Magna, UT *****
************@*****.***
Professional Summary
Recently certified in Phlebotomy, looking for a career in this field. Certified BLS, customer service representative who has strong ambition. Constantly striving, strong problem-solving skills, meeting goals, and empathetic to people's thoughts, and needs. Work Experience
Special Education Paraprofessional
Esperanza Elementary-West Valley City, UT
August 2024 to Present
• Supported students with disabilities in academic, social, and behavioral development under the supervision of special education teacher.
• Assisted in implementing individualized Education Programs
• Helped manage classroom behavior using positive reinforcement techniques and de-escalation strategies
• Adapted educational materials and activities to meet diverse learning needs. Special Education Paraprofessional
Granite School District-West Valley City, UT
October 2019 to August 2024
• Supported students with disabilities in academic, social, and behavioral development under the supervision of special education teacher.
• Assisted in implementing individualized Education Programs
• Helped manage classroom behavior using positive reinforcement techniques and de-escalation strategies
• Adapted educational materials and activities to meet diverse learning needs. Customer Service Representative
Caption Call-Taylorsville, UT
October 2019 to September 2020
Lesion between customer and the hard of hearing and deaf. Relay captions calls for hard of hearing and deaf. Continuous training and monthly testing.
Certified Nursing Assistant
Aspen Ridge West Transitional Rehab-Murray, UT
September 2019 to September 2019
to September 2019
Clinical Rotation
Skilled Nursing and Rehabilitation
Finished CNA Clinical (42 hours)
Education
High school diploma in General Studies/Medical Terminology/Emergency Granite Technical Institute - Murray, UT
August 2017 to May 2019
Cyprus High School - Magna, UT
August 2016 to May 2019
Skills
• Phlebotomy
• Medical Terminology
• Vital Signs
• EMR Systems
• Patient Care
Certifications and Licenses
CPR Certification
Certified Phlebotomy Technician
April 2025 to April 2027
• Venipuncture & Capillary Blood Collection
• Patient Identification & Safety Protocols
• Specimens Handling & Labeling
• Infection Control & Osha Compliance
• Excellent Patient Communication
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