Customer Service Sales Associate
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ERIAL TOWNSEND
SKILLS
• Customer service
• Teamwork and collaboration
• Time management
• Problem-solving skills
Dynamic Sales Associate with a proven track record at Journeys Kidz, excelling in customer service and cash handling. Cultivated strong customer relationships, driving repeat business and enhancing store appeal. Demonstrated effective teamwork and problem-solving skills, ensuring a seamless shopping experience while managing returns and exchanges efficiently.
WORK HISTORY
June 2023 - January 2025
Sales Associate Journeys Kidz, Orlando, FL
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
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Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
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• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy. EDUCATION
Sheeler Highschool, Apopka, FL
CONTACT
Orlando, FL 32789
**************@*****.***
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