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Patient Care Medical Receptionist

Location:
Cleveland, OH
Posted:
May 14, 2025

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Resume:

Jessica Lane

Fast paced worker efficient in optometry with relatable skills in retina and ophthalmology Akron, OH 44312

***********@*****.***

+1-330-***-****

My experience in the medical field has spanned well over a decade. My experience and willingness to learn more has taught me about office settings and patient care. Authorized to work in the US for any employer

Work Experience

Precertification Specialist

The gastroenterology group - Akron, OH

April 2023 to Present

I currently obtain pre-certification for all procedures for out patient hospital and ASC settings. I also have obtained authorizations for radiology and well as scheduled the procedures at hospitals and facilities throughout North Eastern Ohio.

Ophthalmic Technician/Receptionist

Novus Clinic - Tallmadge, OH

November 2015 to Present

I have experience in a fast pace ophthalmic practice. Experience includes refracting, routine exam, botox, cataract and lasik evaluations. I am currently in charge of pulling authorizations for medical Botox patients. I have experience using Lenstar equipment, visante, pentacam, topography, as well as optomap. I am looking for another position where I can excel and become part of a experienced team. Medical Receptionist

Center for Neuro and Spine - Fairlawn, OH

July 2015 to November 2015

Front desk job details included confirming insurance, pulling authorizations, and confirming patients information / data was correct. At this position, I learned how to pull insurance, confirm disc(s) from hospital, as well as checking in / checking out patients. My experience goes as far as looking at future schedules to avoid errors, incorrect scheduling, and confirming insurance so patient has a smooth transition to see his/her surgeon.

Education

Associate's degree in Health administration

University of Phoenix-Online Campus

July 2010 to May 2012

Skills

• Medical Records

• Ophthalmology Experience (1 year)

• Triage (10+ years)

• HIPAA (10+ years)

• Medical Terminology (10+ years)

• Customer service

• Medical office experience (9 years)

• EMR systems (9 years)

• ICD-10 (5 years)

• Computer skills (10+ years)

• Medical scheduling (9 years)

• Patient Care

• Ophthalmology

• Anatomy Knowledge

• Transcription

• Osc certification (5 years)

• Organizational skills

• CPT coding

• Botox Experience

• Insurance Verification

• Medical Coding

• Clerical Experience

• Medical Receptionist

• Prior authorization (6 years)

Certifications and Licenses

Ophthalmic scribe certification

July 2019 to October 2021

I have experience with Optometric scribing for all of our optometrist in Novus Clinic. CPR Certification

BLS Certification

Driver's License

Assessments

Protecting patient privacy — Proficient

December 2021

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Typing — Proficient

February 2022

Transcribing text

Full results: Proficient

Workplace safety — Proficient

October 2022

Using safe practices at work

Full results: Proficient

Medical terminology — Proficient

December 2021

Understanding and using medical terminology

Full results: Proficient

Home health aide skills — Proficient

February 2022

Providing care to patients in a home setting

Full results: Proficient

Customer focus & orientation — Proficient

December 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Osc certification



Contact this candidate