Kasey M.D. Williamson
E: ******@*****.*** M: #813-***-****
SUMMARY
Enthusiastic Office Manager, Program Coordinator, and Executive Assistant with 20 years of experience in enhancing operational efficiency and fostering strong team dynamics. Adept at quality assurance and project management, leveraging my initiative, skills, and personal effort and attributes to optimize workflow. Committed to driving organizational growth through resourceful problem-solving and streamlining processes. Seeking an environment whose values align with my own – most importantly integrity, growth, and balance. STRENGTHS
Scheduling & Calendar Management * Communications * Proofreading & Editing * Event Planning * Travel Coordination * Human Resources/ Company Culture * Sales & Marketing Support * Data Analysis * Stakeholder Engagement * Vendor Management TECHNICAL EXPERIENCE
Microsoft 365 Copilot (Office Suite), Project Management Software, Virtual Meeting Spaces, Communications Solutions Software, CRM Tools, Market Research Platforms, Support Ticketing Software, Google Workspace, Microsoft Visio EMPLOYMENT
Davis Executive Services – Project Management Consultant 5/2009-Present
• Fractional COO providing services in Event Coordination, Organization & Optimization, Property Management, HR, and AP/R.
• Maintained comprehensive project documentation and reports, ensuring clarity and alignment while meeting client expectations.
• Clients include The Bee and Leprechaun, Celebrity Appearance Group, Cigar City Brewing, Convergent Data Systems, Dealer Wizard, Ferrill Construction, The Intelligent Gourmet, The Paper Seahorse, and Tricycle Studios (now Tricycle Marketing). American Board of Pathology – ABPath CertLink Program Coordinator 8/2016-10/2024
• Coordinated the longitudinal assessment program used to maintain pathologist’s certifications from inception to implementation, enhancing processes and elevating participant satisfaction.
• Contributed to the assessment platform’s design, facilitating user engagement.
• Developed policies and procedures, leading to overall program effectiveness.
• Collaborated with 23 national medical boards to optimize program success, fostering strong partnerships and shared objectives.
• Implemented a quality assurance process for test items, ensuring only content of the highest caliber was distributed to over 11,000 pathologists.
• Provided exceptional support to board-certified pathologists through various communication channels, enhancing stakeholder relationships.
• Managed committees of subject matter experts tasked with creating test questions; planned and conducted their annual meetings.
• Conducted focus groups of board-certified pathologists; transcribed session recordings.
• Completed Value Stream Mapping projects to identify and eliminate operational redundance, ultimately improving efficiency and reducing overhead.
• Produced deliverables within established timelines while adhering to the strict parameters of a Board of Trustees, and the larger ABMS member board and medical communities. Kasey M.D. Williamson
E: ******@*****.*** M: #813-***-****
Tricycle Studios – Studio Coordinator and Executive Assistant 6/2006-8/2013
• Implemented streamlined scheduling processes, significantly improving meeting efficiency and increasing overall productivity.
• Maintained accurate records and reconciliations, ensuring timely and precise accounting.
• Fostered a collaborative environment by organizing team-building events, enhancing employee morale and strengthening interdepartmental relationships.
• Coordinated logistics for workshops and events, driving participation and delivering impactful experiences that aligned with company goals.
• Performed research to refine marketing strategies, improving stakeholder engagement.
• Orchestrated domestic and international travel and meeting logistics.
• Facilitated building maintenance projects, negotiated quotes, and scheduled vendors.
• Purchased supplies and maintained inventories.
• Performed talent acquisition and retention duties; developed protocols & procedures.
• Compiled and maintained handbooks, reference documents, and operations manuals. Tampa Convention Center – Ambassador Supervisor 4/2004-5/2006
• Complemented event operations by focusing on the dynamics of a team of 40+ individuals, ensuring seamless execution and enhancing overall attendee experience.
• Implemented a streamlined scheduling process, improving effectiveness.
• Completed financial reporting, payroll, and invoicing with accuracy and efficiency.
• Fostered a positive work environment through communication, enhancing team morale and collaboration among diverse staff.
Bank of America – Small Business Account Manager 10/2001-11/2002
• Managed business and personal accounts, focusing on client satisfaction and retention.
• Developed marketing strategies for evolving services, enhancing product awareness and resulting in increased client engagement.
• Fostered client relationships to understand their needs, leading to tailored solutions that consistently met sales goals.
• Coordinated with cross-functional teams to ensure alignment and boost performance.
• Provided exceptional customer service, resolving inquiries promptly and contributing to a positive banking experience for clients.
Camden Property Trust – Leasing Consultant 4/2000-6/2001
• Improved scheduling efficiency, reducing wait times and enhancing the experience of potential clients.
• Developed exceptional communication skills to effectively address concerns, fostering customer satisfaction and ultimately maximizing occupancy rates and revenue.
• Assisted with marketing research and initiatives to inform pricing strategies, ensuring competitive positioning and boosting brand visibility and tenant interest.
• Served as resident newsletter editor and event planner.
• Managed vendor contracts.
EDUCATION
University of Florida 8/1995-5/1997
Kasey M.D. Williamson
E: ******@*****.*** M: #813-***-****
TESTIMONIALS
“We are very happy with you and the enthusiasm you bring to the job every day. You are a model employee. We are lucky and glad you are part of our team. Thank you for the energy and dedication to excellence.” Robert Rose - Executive Director, Tampa Convention Center
“Kasey handles herself in the most positive and professional manner. She is extremely creative in all her activities and a tremendous team player. She will jump in where needed and do whatever necessary to get the job done right. Her cheerful demeanor is perhaps her most valuable asset and one that many folks often overlook. Kasey would be a great addition to anyone’s team and we highly recommend her.” Tona K. Bell - President/Partner, Tricycle Studios and The Paper Seahorse
“Kasey has been the office manager for the last three years. She is exceptional! Her ability to handle the flow of a busy office and always be cheerful and personable with clients is outstanding. If you are looking for these talents, there is no better person than Kasey.” Chris Lane-Lightfoot - Senior Producer, Tricycle Studios
“Kasey is a very creative, conscientious, and hard-working person. I personally witnessed professional commitment to both her fellow employees and the company’s customers. She often went above and beyond to accomplish a task, or assist someone else in accomplishing theirs. She is a wonderful team player and possesses a positive personality that is enjoyable to be around. I highly recommend Kasey and feel that she will be a strong asset to any project or firm.” Linda Aguirre - Human Resources, Tricycle Studios
“I’m forwarding a few words of praise for a person so well-deserved of reward, Kasey. I hope her never-ending resolve in assisting customers is noticed. No matter the size of an account, she puts in effort to make someone feel like they belong. Your company needs more people like her.” Fernando – Customer, Bank of America
“Your strengths include personal effort and enthusiasm, promoting teamwork, taking initiative, resourcefulness, problem-solving, patience, respect, and professionalism.” Ty McCarthy - Chief Operating Officer, American Board of Pathology
“Thank you, Kasey! I see you as Wonder Woman with a magic rope, summoning order out of chaos!” Alison Hunt - Home Owner for whom I’ve provided property management services ADDITIONAL REFERENCES
Rose Joshi, ABMS
Assessment Solutions System Admin
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Shih-Hon Li, MD, PhD
Pathology subject matter expert
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Janet Henderson
Project Manager
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Jane Warren
Medical Editor
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