Collections Specialist High School

James Singletary

+1-404-***-**** ***********@*****.***

WORK EXPERIENCE

Collections Specialist, First Credit Services Inc

May 2022 - March 2025

• Negotiated flexible payment plans to enhance customer satisfaction and facilitate timely payments.

• Managed customer accounts by maintaining accurate records and fostering strong client relationships.

• Maintained compliance standards by ensuring all practices adhered to relevant regulations and company policies.

• Documented collection activities meticulously to provide clear records and support successful follow-up efforts. Collections Specialist, Sequium Asset Solutions

April 2019 - March 2022

• Facilitated efficient payment processing by implementing streamlined workflows and protocols.

• Resolved disputes effectively by employing strong negotiation skills and thorough investigation techniques.

• Performed meticulous account reconciliation to ensure accuracy and integrity of financial records. EDUCATION

Thomas Jefferson High School

1991-1995

High School Diploma

SKILLS

Auto Loans, Collection Management, Collection Services, Credit Collections, Customer Service, Medical Collections, Microsoft Excel, Skip Tracing

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