Remote Data Entry

SANI VALENTIN

San Marcos, TX ***** **************@*****.*** +1-737-***-****

PROFESSIONAL SUMMARY

Detail-oriented and reliable administrative professional with extensive experience in planning, evaluation, and medical records management. Adept at problem-solving, team coordination, and operational efficiency. Skilled in staff management, mentoring, and fostering strong client relationships. Highly organized with a strong work ethic and the ability to work independently with minimal supervision. Authorized to work in the U.S. and eager to contribute expertise in a dynamic work environment.

WORK EXPERIENCE

Administrative & Operations Lead

Lotus Globalindo Sentosa, LLC – Jakarta, Indonesia

May 2017 – November 2022

Managed daily operations, including staff scheduling, task delegation, and performance evaluation.

Led recruitment, interviewing, hiring, onboarding, and training processes for new employees.

Oversaw warehouse operations, ensuring efficient inventory organization and logistics.

Maintained positive client relationships through effective issue resolution and communication.

Handled customer complaints professionally while adhering to company policies.

Planning & Evaluation Coordinator

General Hospital – Tangerang, Indonesia

April 2009 – March 2016

Developed and executed quarterly and semiannual hospital work plans.

Attended government meetings at the Regent’s office for annual planning reports.

Conducted administrative tasks such as filing, email correspondence, and document management.

Collaborated with staff teams to achieve work goals and meet deadlines.

Medical Records Clerk

General Hospital – Tangerang, Indonesia

January 2009 – March 2016

Managed patient records, ensuring accuracy and confidentiality in documentation.

Assisted in transitioning paper-based charts to electronic formats.

Coordinated with external organizations for patient information transfers.

Processed release of information requests and verified insurance and demographic records.

EDUCATION

Bachelor of Arts in Public Relations

Mercu Buana University – Jakarta, Indonesia January 2010

SKILLS

Administrative & Clerical Expertise – Documentation, scheduling, recordkeeping

Medical Records Management – Patient file organization, insurance verification

Operations & Staff Management – Training, mentoring, performance evaluations

Strategic Planning & Problem-Solving – Hospital and company workflow optimization

Customer Relations & Communication – Issue resolution, client engagement

Crisis Management & Negotiation – Certified in professional conflict resolution

CERTIFICATIONS & TRAINING

Online Crisis Management – London School of Public Relations (Reed.UK, 2023)

Negotiation Skill: Win-Win Mastery – Reed.UK (2022)

Telephone Etiquette Training – Reed.UK (2022)

Exercising Leadership: Foundational Principles – Harvard University (EDX, Enrolling 2023)

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