Information Technology Solutions Architecture and Data Integration
Resume:
Paul Fearon
A long career in information technology delivering valuable solutions to my clients and building strong, diverse, and dynamic teams who are empowered to succeed.
Contact
***** ***** *urner Ave St. Evergreen Park, IL 60805
****.******@*****.***
Summary
With a clear bias on leadership in sales engineering I have been instrumental in securing substantial wins across a number of verticals (and global locations), including Healthcare, Finance and Retail solutions. My main area of expertise is Enterprise Integration, Data and Analytics.
Education
University of Bedfordshire, Bedfordshire, UK. BS in Information Technology
Key Skills
Cloud – AWS, Azure and GCP
Sales Engineering and Support
Enterprise Application Integration
Enterprise Software support Enterprise Architecture
Software and Platform as a Service
Data Virtualiztion
ETL/Data warehousing
Business Intelligence
Product Management
Leadership
People Management
Technical - SQL, Python, REST, XML, EDI, HL7, FHIR, GIT, Spark/PySpark, Postman, Apache Iceberg,HADOOP
Professional Experience
July 2022 – current
Hevelian
Director of Client Relations.
Hevelian is a Dutch software consulting organization that has expanded into product development and delivery. My role combines both business development, sales and support.
●Client acquisition and sales/sales support
●Ongoing client support (post sales)
●Manage and drive sales cycles.
●Build and train an excellent sales team.
●Solution advisor to existing and prospective clients
Sep 2021 – July 2022
Dremio
Pre-Sales solution architect.
Engaging with the Dremio Sales Team and Prospects in preparing and presenting the Dremio product and technology while addressing any technical questions or concerns that come up during the sales cycle
●Support the technical needs of customers and resolving technical issues, along with engaging them on any additional issues, problems, or opportunities regarding the Dremio product
●SME of the Dremio product and technology and work closely with Engineering, Sales and others to resolve critical technical issues
●Traveling to clients and potential clients and serving as the key technical interface with customers.
●Execution of POC’s working closely with clients to ensure success.
Dec 2019 – Sep 2021
Denodo
Senior strategic solutions consultant.
●Work Sales/Pre-Sales team for deal qualification and strategy reviews for clients
●Supported Marketing team via Webinars and Presentations
●Working with current clients to help build a strategy that would lead to expansions, and re-architecture
●Work with services team to present custom content for clients (e.g. How Data Fabric would affect their software stack and what the reference implementation would look like). This including architecting for Data science challenges, ETL, and stream management/load..
●Work with the sales team to respond to specific customer requirements, including RFPs and solutions addressing regulatory challenges.
Nov 2016 – Sep 2019
TESCHGlobal/HealthLX
Director of Pre-Sales
●Collaborate with sales teams to understand customer requirements, to promote and architect solutions to contribute to the sale of TESCHGlobal consulting and the HealthLX interoperability platform
●Prepare and deliver technical presentations that connected the HealthLX/TESCHGlobal solution proposal to solutions for the clients business challenges.
●Manage RFP processes and delivery of proposed solutions to potential clients.
●Track competitors and Industry challenges to ensure we always had an answer to all new technology requirements or regulatory challenges.
Jan 2016 – Sept 2016
Salesforce
Lead Solutions Engineer
●Confer with customers and engineers to assess business processes, challengers and needs.
●Collaborate with the sales team to understand customer requirements, to promote the sale of Salesforce Financial services cloud, and to provide sales support
●Develop, present and respond to proposals for specific customer requirements, including RFPs and solutions addressing regulatory challenges.
●Prepare and deliver technical pre4sentations that explain Salesforces Financial services cloud and its additions via the Appexchange.
April 2015 – December 2015
NICE Actimize
Senior Pre-Sales Consultant
●Collaboration with AE team to understand customer requirements in relation to Anti-Money Laundering, Fraud and KYC challenges.
●Manage RFP processes and delivery of proposed solutions to potential clients.
●Prepare and deliver technical presentations that connected the technical solution with the business challenges the clients were facing.
Jan 2012 – May 2014
Sales and Technical Support Director •
Information Builders Australia
●Resolve customer complaints related to consultancy services issues
●Plan and direct staffing, training and performance evaluations.
●Support of all sales activities through resource management and direct involvement in deals.
Jan 2008 – December 2012
International Sales Support Director •
Information Builders
●Lead sales engineering support for all international branches and agents.
●Support of local pre-sales resources with RFP’s, demonstrations and pilots.
●Provision of in-depth product training to branches and strategic partners across the globe.
●Support for the international branches and agents with product beta-programs, required enhancement requests and support teams.
Jan 2002 – December 2007
Product Manager –
iWay Software
●Delivered new B2B focused integration platform that enabled the sales team to drive new sales strategies that focused on B2B integration solutions. This toolset increased sales by 40% and continues to contribute significant revenue to the organization.
●Manage the production development and delivery cycle, including design/specification. Working with development teams, QA teams, product support and marketing teams were key requirements of the role, along with management of a number of products and product suites (e.g. B2B messaging suite including HIPAA, HL7, SWIFT, FIX, (TRANSORA & UCCNET - now 1SYNC), EDI/X12 and EDIFACT messaging protocols.
●Sales support including training, pre-sales presentation and customer consultation were also critical parts of this role.
Jan 2000 – December 2002
Product Manager
Information Builders
●Member of ETL product management team, focusing on Windows based roll-outs
●Defined and created
oODBC/JDBC interfaces
oWebSphere MQ interfaces
April 1998 – December 1999
Business Intelligence Consultant
Information Builders
●Mainly focused on Y2K challenges, I worked with a large team of consultants on the JP Morgan reporting platform and also a small number of SMB customers.
1994 - 1998
BI Specialist at TUI Travel PLC
●Worked in the Management reporting team building reporting applications for multiple departments within TUI. This included key departments such as sales and sales support, accounting and product management/ support teams.
1992 - 1994
Shift Leader at TUI Travel PLC
●Managed the Operations center with a team of 7 people. Also responsible for 1st level support for online and batched systems.
1990 - 1992
Shift Leader at EDS
●Day to day management of the computer room, mission critical systems (realtime CICS/IMS etc). Management of overnight batch processes including first line support and liaison with support and development teams.
Communication
I am very comfortable with presenting to small intimate teams to large crowds and conferences/show etc. I have presented to international clients across the globe, including Japan, Australia, UK, Singapore, Dubai, Germany, Australia and the Netherlands.
Proven abilities to show/demonstrate business benefit to C-Level executives and technical benefits to architects, business analysts and engineers.
Leadership
Proven leader of diverse teams of engineers (post and pre-sales).I have Successful delivery of projects, pilots and demonstrations, achieving a high rate of success across a number of verticals. Emphasis on nurturing talent through empowerment and ownership. I foster healthy relationships with my teams by providing a clear focus on objectives, teamwork and the collective goal.
References
[Available upon request.]
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