Social Media General Manager
Resume:
DEARIUS MCDANIEL
Chattanooga, TN *****
**********@************.*******.***
Professional Summary
Results-driven General Manager with over 3 years of experience leading operations, managing cross- functional teams, and driving business growth. Proven track record in strategic planning, financial oversight, and team leadership across the automotive industry and the fast food industry. Adept at improving operational efficiency, boosting profitability, and delivering exceptional customer service. Committed to building high-performing teams and achieving long-term organizational goals. Authorized to work in the US for any employer
Work Experience
Service Advisor
Southtowne Hyundai-Riverdale, GA
April 2024 to Present
Examined account data and activity in order to create financial forecasting goals, reports and adjustments.
Followed up with customers by phone or email after each sale, or job that was executed Double-checked and submitted timekeeping data to ensure accurate and timely payroll processing. Ran promotions on social media, via email, and through other means of communication to encourage new clients to vist
Required to submit and over see all prior approvals when dealing with HMA Lane Manger
Heritage Volkswagen-Union City, GA
April 2021 to March 2023
Improved the effectiveness of advertising campaigns by increasing engagement through social media and other digital marketing strategies.
Managed shop repairs in a timely and cost-effective manner. Communicated with customers, management, and the sales team to better understand their needs and make recommendations.
Resolved all issues quickly and increased customer satisfaction from 65% to 95% in 4 months General Manager
GPS Hospitality-Union City, GA
April 2018 to April 2022
responsible for overseeing the overall operations and performance of a company, department, or business unit. Their key responsibilities typically include: 1. Strategic Planning: Setting long-term goals and developing plans to achieve them. 2. Operational Oversight: Managing day-to-day operations to ensure efficiency and effectiveness. 3. Financial Management: Creating and managing budgets, controlling costs, and maximizing profitability.
4. Team Leadership: Hiring, training, and supervising staff; fostering a positive and productive work environment.
5. Customer Relations: Ensuring customer satisfaction and managing relationships with key clients. 6. Performance Monitoring: Analyzing business performance metrics and implementing improvements as needed.
7. Compliance and Risk Management: Ensuring the company adheres to laws, regulations, and internal policies.
Education
Bachelor of Science in Business Administration
Georgia Military College - Milledgeville, GA
2025
Associate of Arts in General Studies
Hapeville Charter Career Academy - Atlanta, GA
2018
Skills
• Branding
• Marketing
• Organization Business operations
Lead prospecting Team building
Account development Supervision
Budgets Communications
Service agreements
• Social Media Management
Certifications and Licenses
Motorcycle License
CPR Certification
First Aid Certification
ServSafe
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