Customer Service server

Maria Vazquez

Burbank, CA *****

*******.*********@*****.***

+1-661-***-****

Willing to relocate to:

Authorized to work in the US for any employer

Work Experience

Sober Coach counselor assistance

Discovery transitions - Reseda, CA

January 2023 to Present

Server/Hostess

Culinary Staffing - Beverly Hills, CA

August 2018 to July 2022

• Set up catering for large events all around Los Angeles County

• Serve food and drinks to guests, explaining options and ensuring excellent customer service

• Experience working with Open Table and handling all cash/credit transactions as a cashier Front Desk Receptionist

Mercado - Santa Monica, CA

April 2018 to September 2020

• Greeted and seated customers

• Coordinated and organized reservations

• Upheld a high standard of customer service

• Accommodated and managed private parties

• Monitored training of new employees

• greeting visitors, helping them navigate through an office, and supplying them with refreshments as they wait. In addition, they maintain calendars for appointments, sort mail, make copies, and plan travel arrangements.

Hostess/Cashier/Waitress

Las Originales Bar & Grill - Palmdale, CA

May 2016 to February 2017

• Performed multitasking responsibilities in a fast-paced work environment -- hostess, cashier, waitress, and removing dinnerware from tables.

• Focused on guest service and satisfaction

• Received frequent feedback from the guests that my friendliness, attention to detail, and knowledge of the menu created a memorable experience (many continued to return)

• Trained new hires on guest service expectations, safety procedures, property food handling, and restaurant protocol.

Waitress

Denny's Restaurant - Palmdale, CA

January 2014 to January 2016

• Order taking and meal delivery

• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests

• Cited by managers for solid job performance.

Education

High school diploma or GED

Burbank adult school - Burbank, CA

December 2022 to Present

Skills

• Computer literacy

• Catering

• Sales

• Web services

• OpenTable (5 years)

• Catering Experience

• Restaurant Server (5 years)

• Microsoft Office

• Spanish

• Bilingual

• Expert

• Microsoft Word

• Culinary Experience

• Spanish

• Cash handling (7 years)

• Banquet Experience (5 years)

• Microsoft Excel

• Customer service

• Front desk (1 year)

• Hostess

Certifications and Licenses

TABC Certified

Food Handler Certification

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