Food Preparation Service Representative

Adelmir Oliva

The Bronx, NY *****

347-***-**** - ************@*****.***

Professional Summary

Professional with strong experience in kitchen operations and proven ability to maintain high standards in cleanliness and organization. Demonstrates effective teamwork and adaptability to meet shifting needs. Skilled in dishwashing, food prep support, and maintaining sanitary work environment. Reliable and results-driven, consistently supporting kitchen team to ensure smooth and efficient operations.

Skills

Bilingual proficiency

Critical Thinking

Knife handling

Efficient cleaning

Fast-paced environment

Heavy lifting

Equipment maintenance

Cleaning procedures

Vegan meal prep

Meal prep strategies

Maintenance standards preparation

Work History

11/2024 to Current

Kitchen Porter

RWJ Barnabas Hospital – Jersey City, NJ

Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.

Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.

Assisted chefs with food preparation tasks, resulting in timely service and high-quality dishes.

Maintained accurate records of cleaning activities, ensuring compliance with health department regulations at all times.

06/2020 to 10/2024

Food Preparation

Meal Preparation – Brandford, PA

Assisting cooks and kitchen staff with various tasks as needed, and providing cooks with needed items

Food preparation: Cutting, weighing, and measuring ingredients, and preparing them for cooking

Cleaning and sanitizing work areas, equipment, utensils, and dishes, and adhering to food handling and safety regulations

Increased customer satisfaction by providing friendly service and accurate food preparation.

11/2014 to 12/2019

Customer Service Representative

T-Mobile – New York, NY

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

11/2017 to 10/2019

Doorman/Maintenance

South Park Apartments – New York, NY

Maintained a welcoming environment for residents and guests through courteous greetings and assistance.

Enhanced building security by vigilantly monitoring entrance and exit points.

Offered personalized support for elderly or disabled residents, adapting services according to individual needs.

Secured doorways to maintain customer and employee safety and uphold company policies and procedures.

Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.

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