Instructional Designer Design

Robert B. Burghardt

Scotch Plains, NJ

• C 908-***-****

***************@*******.***

www.linkedin.com/in/robertburghardt

CERTIFIED TRAINING MANAGER / SR. INSTRUCTIONAL DESIGNER E-LEARNING SPECIALIST / MASTER TRAINER

Digital Manager of Instructional Design with in-depth technical training, instructional design using ADDIE / SAM and info-mapping methodologies. Adept at creating classroom and cloud-based training, instructional materials, job aids, technical manuals, and user guides for performance-based training. AREAS OF EXPERTISE

Instructional Design

Digital e-Learning / Cloud

Instructor-led Training

Needs / Task Analysis

Instructional Materials / Job Aids Course Curriculum Design

Digital Technical Manuals / User Guides Instructor / Participant / Leader Guide

Business Requirement Assessment Organizational Change Management PROFESSIONAL EXPERIENCE

Sabbatical 10/2023 - Present

• Death in family (JAN 2024).

• Looking for employment March 2024 to present.

Otsuka Pharmaceutical, Princeton, New Jersey 05/2023-09/2023 Senior Manager, Instructional Designer - Consultant

• Developed training curriculum for IT Otsuka global staff using ADDIE / SAM.

• Conducted NHO of new Otsuka employees on SharePoint, AVA, Otsuka Vine, and IT applications.

• Supervised sale executive and 2 IT personnel on Otsuka Vine training and development process.

• Developed Microsoft Teams Rooms user guides and conducted BSA training for Otsuka’s employees. Seagen Biotech/ Pfizer, Bothell, WA 12/2022-03/2023 Senior Instructional Designer / e-Learning Developer- Remote Consultant

Engaged stakeholders, subject matter experts (SMEs), prospective learners, to determine, recommend, and document instructional and learner engagement strategies.

Performed needs and task analysis, scoped projects, and evaluated existing resources to identify options and recommend the most appropriate learning strategy to meet performance requirements.

Developed Root Cause Analysis (RCA) requirements training in Articulate 360 Rise for regulatory, pharmacopeias and Seagen’s Biotech; GXP, GMP, QbD, GCP, GLP, GVP, ICH Q5E, and GDP for Quality compliance.

Designed QMS Quality Training Improvement project plan for SCORM redesign on LMS/Training Wire courses.

Evaluated updates to course materials (OP’s) based on product releases, new functionality, and feedback from learners / SMEs.

Bristol Myers Squibb (BMS), Summit, New Jersey 9/2020-10/2022 Manager, CAR-T Manufacturing / Warehouse Operations, Training & Compliance - FTE

• Maintained 95% on time closure for quality training records (Deviations, CAPA Actions and Change Controls).

• Supervised three compliance specialists for CAPA / SOP deviations for Abecma & Breyanzi CAR-T cell therapy FDA compliance in aseptic and gowning requirements for manufacturing

• Developed Articulate Storyline 360 S12 Material Air Locke (MAL) Downdraft Table Cleaning & Sanitizing e-Learning Veeva Vault course.

• Implemented development leadership programs (Front Line Leadership, Leader Standard Work, and Implementation of tools / trainings to ensure leader success).

• Developed Standard Operation Procedures (On-the-Job) training materials for 134 Warehouse personnel.

• Generated and evaluated Compliance Wire Training Reports to ensure 100% Training Compliance per FDA / BMS.

• Reviewed and updated Veeva Vault FDA regulatory SOPs, WIs, OJTs, and Active Workflow lifecycle reviews.

• Utilized Instructional Design techniques (ADDIE / SAM) for Instructor Led / OJT’s Train-the-Trainer qualification.

• Conducted Instructor Led Training for Supply Chain logistics equipment and patient pack-out Cryoport shipping. Cer t i f ied T raining M anager / Instr uctional Designer P age 2

• Managed projects start to finish and acted as an effective change agent for Training Learning Operations (TLO).

• Conducted Aseptic GAP Analysis within manufacturing operations trainers to determine learners KPI’s and effectiveness on Abecma development process in a aseptic gowning environment.

• Developed ILT/OJT (cGMP, cGTP, cGCP, ICH Q5E, and GxP) for Chimeric Antigen Receptor (CAR-T cell) personnel.

• Designed and developed e-Learning courses in Articulate 360 Storyline & Camtasia 2019 for manufacturing & clinical laboratories within (CAR-T Cell Therapy).

• Designed and developed FACSCanto QC Flow Cyclometer Weekly & Monthly Maintenance Camtasia 2019 e- Learning video for Compliance Wire (LMS) Manufacturing Operations. RIMS (Risk Insurance Management Society), New York City, NY 3/2020 – 9/2020 Lead Sr. Instructional Designer / Digital e-Learning Developer – FTE

Managed four instructional designers for 3 major Risk Management training initiatives and provided client support for curriculum development process.

Provided direction and leadership in concept development to faculty, analyze needs, tasks, learning environment to develop learning objectives and requirements.

Directed, communicated with, and managed a diverse group of faculty and stakeholders to develop online curricula.

Worked closely with senior stakeholders to ensure alignment on statements of work (SOWs) and project timelines for deliverable deployment.

NYC Department of Finance, New York City, NY 9/2017 – 3/2019 Training Lead / Sr. Instructional Designer / Digital - Consultant

Managed seven cross functional tax divisions for training development integration of cloud-based Property Tax System (PTS) within five boroughs of New York City.

Supervised 9 functional training leads in course development and assessed instructor led materials.

Collaborated with PTS vendor for a role-based training cloud / ERP (Oracle 12c) integration for FY2018.

Conducted hands on training sessions and mentored client functional trainers through design and implementation phases.

Synchronized with Organizational Change Management (OCM) to ensure “best practices” in training integration.

Managed PTS training guide development with Deputy Director of Operations / Tax Commission of NYC.

Contributed to commissioner / PTS executive steering committee meetings regarding training deployment.

Created and conducted Property Records Management training for Department of Finance employees.

Designed Captivate storyboards for PRM e-Learning simulations for 400 city wide employees.

Completed Captivate (v2019) e-Learning (simulation) video with SCORM 1.2 & AICC compliance.

Accomplished knowledge transfer to Department of Finance executive team/ staff related to Property Tax System. CHILDREN’S HOSPITAL OF ALABAMA / Birmingham, AL 1/2017 – 7/2017 Sr. Instructional Designer / e- Developer / Digital – Remote / Onsite - Consultant

Constructed learners task analysis with Clinical Nursing Informatics staff for Allscripts e-Learning.

Created Allscripts Captivate v8/v9 e-Learning tutorials-simulations for Patient Documentation, Medication Management, Orders/Results, Allscripts Fundamentals, and Chart Maxx Scanning.

Created Captivate e-Learning templates, scripts, storyboards for new tutorials-simulations modules.

Developed Allscripts e-Learning tutorials-simulations for Pre-Authorization / Soarian Appointment Request, and Releasing Orders – Laboratory / Radiology, uploaded and tested on Cornerstone (LMS).

Illustrated Adobe Captivate v9 technics/functionality and developed instructional design standards for Children’s IT.

Contributed in weekly agile reviews of content with Clinical Nursing Informatics and stakeholders.

Created Captivate v8 /v9 e-Learning video with SCORM 1.2 compliance. ABBOTT LABORATORIES / CADIENT, Malvern, PA 10/2016 – 12/2016 Sr. Content Manager / Digital – Consultant

Prepared learner’s tasks analysis for Adobe Experience Manager (AEM) program training.

Created Adobe (AEM) instructor, participant guides and exercise materials.

Performed instructor led training for 20 Abbott Vascular content authors in San Jose, CA.

Recorded instructor led training for Abbott Vascular content authors using Captivate v8. TMS InVentiv Health, Somerset, NJ 8/2015 – 5/2016

Manager of Training & Customer Service – Consultant

Managed three subject matter experts (SME) on Novo-Secure development of participant guides for Novo-Hemo.

Created and developed content for both instructors and participants for systems training (SFDC-v2015) procedures and program business rules for healthcare reimbursement hub services.

Executed and trained 16 care coordinators on Salesforce for Intercept Pharmaceutical reimbursement call center.

Developed and trained 76 call center representatives on Astra-Zeneca patient web portal system. Cer t i f ied T raining M anager / Instr uctional Designer P age 3 PSE&G – Newark, NJ 10/2014 – 1/2015

Sr. e-Learning Instructional Designer / Developer -Consultant

Prepared e-Learning training plan for SharePoint 2013 and Hitachi Password Reset.

Conducted subject matter expert (SME) interviews for content layout and structure.

Generated and published SharePoint 2013 Captivate v5 storyboard end-user simulation.

Devised Captivate v8 template and skin editor for Hitachi Password Reset.

Developed Captivate v8 e-Learning video with SCORM 1.2 compliance. BED BATH & BEYOND – Union, NJ 6/2014 – 8/2014

Sr. e-Learning Instructional Designer / Developer -Consultant

Developed Captivate v7 template for Product Data Master / Item Entry systems.

Conducted e-Learning portal stress test using Captivate v4 & v7 self-directed training modules.

Developed Captivate e-Learning video with SCORM 1.2 compliance. JOHNSON & JOHNSON – JANSSEN PHARMACEUTICAL, Titusville, NJ 7/2013 – 11/2013 Training Lead – Sr. Instructional Designer / Developer -Consultant

Developed 37 instructor led lessons for Clinical Contracting Information Management Systems.

Performed clinical trial user acceptance testing (UAT) for process flow within CCIMS.

Constructed job aids related to clinical trial roles within CCIMS (GMP, GCP and GLP) requirements. EDUCATION, PROFESSIONAL DEVELOPMENT AND AFFILIATIONS Massachusetts Institute of Technology / Sloan School of Management Artificial Intelligence: Implications for Business Strategy 2020 Langevin Learning Services, New York City, N.Y. 2012 Writing for Trainers Certificate of Completion

Langevin Learning Services, New York City, N.Y. 2011 Blended Learning Certificate of Completion

Langevin Learning Services, New York City, N.Y. 2011 Project Management for Trainers Certificate of Completion Langevin Learning Services, Washington, D.C. 2010

Certified Training Manager / Director

Langevin Learning Services, New York City, N.Y. 2009 Certified Master Trainer

Langevin Learning Services, New York City, N.Y. 2009 Certified e-Learning Specialist

Langevin Learning Services, Washington, D.C. 2009

Certified Instructional Designer / Developer

DEVRY UNIVERSITY, North Brunswick, New Jersey

Bachelors in Applied Science in Business Administration (Cum Laude) 2007

Learning Tree Management Institute, NYC 2007

Communications Skills – Results through Collaboration State of New Jersey Education, Trenton, New Jersey 2005 Substitute Teacher Certification (K-12)

DEVRY UNIVERSITY, North Brunswick, New Jersey 2004 Associates in Applied Science in Computer Information Systems Cer t i f ied T raining M anager / Instr uctional Designer P age 4 APPLICATIONS / TECHNICAL SKILLS

Articulate Storyline, Articulate Rise 360, Camtasia 2019 v7.0 Compliance Wire, Veeva Vault (FDA Regulatory), Compliance Wire (LMS), Training Wire

SAP / ERP (Utility), Oracle 12c (Cloud Based), Windows 10, Office 365, MS Windows 8 & 7, Visio v10, SnagIt v12

SharePoint 2016, 2010-2007, SumTotal 8.2, Dreamweaver CS6, HTML, CSS, Adobe Acrobat

IasWorld 2018.4.02 (Property Tax System), Allscripts Sunrise Enterprise 15.1, Cornerstone (LMS), Chart Maxx Navigator, Adobe-Acrobat Pro 8, Adobe Photoshop V11, LiveMeeting, NetMeeting /Webinar, WebEx

Captivate v2019, 9.0, 8.0, 7.0, 6.0, 5.5, 5.0, SnagIt 10, Camtasia 7.0 & 6.0, OnDemand V. 9.1.6, Xyleme 3.9, Captivate videos & SCORM 1.2 Compliance

Adobe Experience Manager (AEM), Salesforce (v2015 & V2010), Remedy Ticket, ERP Oracle 11i,12C, Time / Attendance (Kronos 4.3 / 5.0), Clinical Trial Contracting & Grants Information Management Systems (CCIMS), iasWorld Property Tax Systems (PTS)

MILITARY SERVICE

U.S. NAVY – Torpedoman 3rd Class

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