Customer Service Sales Associate
Resume:
sarah hawkins
Washington, DC *****
**********@*****.***
Professional Summary
Diligent and customer-focused sales associate with 15+ years of experience in various roles, including restaurant management, customer service, and driving. Proficient in sales, customer service, and hospitality, with a strong background in retail sales, food preparation, delivery driving, managing cash registers, preparing food, and maintaining a clean environment. Proven skills in upselling, customer service, and teamwork. Possesses a diverse set of skills, including organizational skills, technical support, and administrative experience.
Authorized to work in the US for any employer
Work Experience
Papa John's Delivery Driver
Papa John's-Maryland
August 2022 to Present
Deliver orders
Sales Associate
Dash In-Clinton, MD
March 2022 to August 2022
Prepare food in the kitchen
put orders away
• Up-sold customers
• Provided pleasant customer service
• Stocked the floor
• Maintained a clean service environment
• Responsible for store displays
• Responsible for Kitchen
Cashier/Customer Service
K&G fashion superstore-Waldorf, MD
February 2020 to February 2020
Achieve sales goals operate cash register maintain clean work environment take calls set up fitting appointments
CSR - Customer Service Representative
DSW Call Center-Columbus, OH
May 2019 to August 2019
Answer in bound calls and resolve any issues to the best of my knowledge
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Interacted with customers through live chat
• Kept records of customer complaints
• Managed customer accounts
• Assisted with technical support duties
Assistant
Children's Learning Adventure-Westerville, OH
June 2018 to May 2019
Drive the bus to transport children to and from school Assist in the classroom doing activities that exemplifies listening, motor skills, and other learning abilities when needed
Bus Driver
Kiddie Academy-Columbus, OH
October 2017 to June 2018
Transport students to and from school in a safe and timely fashion Sales Associate
Wireless Vision, LLC-Columbus, OH
February 2017 to September 2017
Assist customers with purchase of phones and issues they are having with their phones upsell an accessories
Account Specialist
NOVASERV-Pickerington, OH
November 2016 to January 2017
Answer phone calls and sell the renewal service for any appliance the customer has. Use different tactics to get the customer to renew any services
Part Time Sales Lead
Catherines-Temple Hills, MD
September 2015 to August 2016
Responsibilities
Coach and develop sales associates. Open and close the store. Count drawers make deposits. Provide a sell of excellence to our customers. Be a shopping expert. Maintain a clean environment. Merchandise the store. Sell credit.
Accomplishments
Learning how to properly train and coach associates on how to perform to their highest potential. Skills Used
Time management, being organized, engaging in the selling experience and finding out a customers wants and needs
Sales Associate
goodwill of greater washington-Waldorf, MD
June 2013 to September 2014
Responsibilities
Provide outstanding customer service, price goods in the warehouse deliver goods to the floor for purchase. And maintain store cleanliness
Accomplishments
Customers love My guest services
Management was elated with My day to day performance and drive to be a strong asset to this company Skills Used
Organizational, fast learning, the ability to handle all situations help meet quota's and energy (being able to help motivate
My coworkers, bring enthusiasm and the mind set to be ready to work ) Sales Associate
AMC Theatres-Lexington Park, MD
September 2012 to January 2013
• Exhibit excellent guest service skills.
• Answer guest questions courteously and accurately or quickly direct them to the appropriate resource.
• Work effectively with supervisors and co-workers.
• Demonstrate consistent and effective sales techniques.
• Meet sales expectations through loyalty card sales, suggestive selling, up selling, merchandising, and sampling.
• Ensure the security of all cash, receipts and tickets.
• Maintain cleanliness of the exterior and interior areas of the theater including; auditoriums, restrooms, lobbies, concession areas, and box office areas.
• Perform daily stocking and maintenance duties.
• Follow all procedures to ensure a safe work environment, as well as the safety of our guests.
• Maintain regular personal attendance for all scheduled shifts.
• Assist with other Film Crew functio,ns and perform other duties as directed. Restaurant Supervisor
Annapolis Seafood Market/ rips restaurant-Waldorf, MD June 2005 to September 2009
Manager all areas of the restaurant and bar prepare food Prep food
Manager food orders
Inventory management
Bar server
Host
Wash dishes
Clean all floors and tables
Count money in and out
Education
High school or equivalent
Thomas Stone High School - Waldorf, MD
2006 to 2009
Skills
• Sales
• Driving
• Organizational skills
• Assisted living
• Motivation (Self/Team)
• Technical support
• Account management
• Childcare
• Retail sales
• Hospitality
• Cash register
• Merchandising
• Goal Oriented
• Teamwork Ethics
• Caregiving
• Memory care
• Live Chat
• Technical Support
• School Bus Driving
• Upselling
• Bus Driving
• Pricing
• Computer skills
• Tactical Learning
• Effective Problem Solving
• Customer service
• Microsoft Office
• Typing
• Administrative experience
• Recreational therapy
• Delivery Driver Experience
• Detailing
• Cash handling
• Medical terminology
• Multi-tasker Customer Service, Customer Care, Call Center, CSR, Customer Support
• Senior care
• Dementia care
• Live chat
• Organizational Awareness
• Proactive
• Communication
• Guest services
• Restaurant experience
• Conflict management
Certifications and Licenses
First Aid Certification
CPR Certification
Non-CDL Class C
Driver's License
January 2019 to January 2033
Contact this candidate