Team Leader Staff Development
Resume:
GOBONAONE NALEDI
MOGOTSI
CONTACT
Phone (+**)
***************@*****.***
Address
Glasgow G613LN
SKILLS
• Forecasting skills
• Marketing
• Superb time management
• Sales Techniques
• CRM
• Staff development
• Workforce Management
• Procedural improvements
• Financial records analysis
• Resource utilization
• Marketing promotions
• Security monitoring
• Cash register operation
• Cash counting machine operations
• POS systems
• Merchandise restocking
• Experience
EDUCATION
LIMKOKWING UNIVERSITY
GABORONE BOTSWANA
Diploma in Tourism
Management in
Hospitality
Administration and
Management
From:
February 2017
Completion date August
SUMMARY
As a highly skilled Debrief Team Leader with over 5 years of experience, I have managed and led a team of analysts to conduct post-mission debriefs. I utilized active listening and critical thinking skills to identify areas for improvement and develop actionable recommendations. I collabo- rated with mission planners to ensure mission success and readiness, streamlining debrief processes by 30%. I also trained and mentored new team members, resulting in improved performance and increased job satisfaction. My expertise and leadership skills have contributed to opera- tional effectiveness and mission success.
EXPERIENCE
SUPEVISOR
ZOE SECURITY GABORONE, BOTSWANA 2021-2023
• Implemented and prepared comprehensive business plans to expand business.
• Recommended corrective actions to conform to quality specifica- tions.
• Coordinated activities with other departments to expedite work and improve interdepartmental performance.
• Developed and implemented strategic sales plan to accommodate corporate goals.
• Met with stakeholders to address issues and implement solutions.
• Researched and negotiated pricing to reduce cost of equipment and supplies.
ACCOUNTS AND ADMIN ASSISTANT
ALLIANCE BUILD CO. PTY LTD
17/ 2019 -2021
• Bookkeeping & Financial Records – Maintained accurate financial records, invoices, and receipts.
• Accounts Payable & Receivable – Processed payments, invoices, and follow up on outstanding balances.
• Payroll Processing – Assisted in preparing and processing employee salaries and deductions.
• Bank Reconciliation – Matched financial records with bank statements to ensure accuracy.
• Administrative Support – Managed office files, correspondence, and documentation.
• Procurement & Inventory Management – Assisted in purchasing office supplies and maintaining stock records.
• Scheduling & Coordination – Organized meetings, appointments, and travel arrangements for staff.
• Compliance & Reporting – Assisted in preparing financial reports and ensuring company compliance with regulations.
• Customer & Supplier Liaison – Communicated with clients, suppliers, and service providers for smooth operations
EKNON SUPPLIESS
MR Thuto Mooketsane 72641414
Tel :3111071
ZOE SECURITY
MR Bulekane 71226363
Tel : 5330712
AUTO CENTER CONTACTS
OK FOOD METLOJANE
CONTACTS
SOS CARE HOME
Miss Thusanang Olebogeng
CAMPHILL CONTACTS
Mr Baithuti
SUPERVISOR
TEKNON SUPPLIES LOBATSE, BOTSWANA 03/2017 – 08/2019
• Recruited, hired and trained employees on operations and perfor- mance expectations.
• Cultivated and maintained relationships to promote positive work culture.
• Managed staff, financials and key performance indicators to facilitate business operations.
• Guided and motivated staff to drive maximum performance.
• Developed and presented new ideas and conceptualized new approaches and solutions.
CASHIER
AUTO CENTER GABORONE, BOTSWANA 11/2015 - 07/2016
• Helped customers find specific products, answered questions and offered product advice.
• Answered customer questions and provided store information.
• Accepted cash and credit card payments, issued receipts and provided change.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures and customer services
CASHIER
OK FOOD METLOJANE, BOTSWANA 07/2010 - 09/2012
• Operated cash register or POS system to receive payment by cash, check, and credit card.
• Accepted cash and credit card payments, issued receipts, and provided change.
• Delivered a high level of customer service to patrons using active listening and engagement skills.
• Answered customer questions and provide store information.
• Helped customers find specific products, answered questions, and offered product advice.
• Collected payments and provided accurate change.
• Worked closely with front-end staff to assist customers. CARE GIVER
SOS CARE HOME
12/2009 - 08/2010
• Ensuring the safety and well-being of children at all times.
• Monitoring children's daily activities, including playtime and study sessions.
• Assisting children with personal hygiene, such as bathing and dressing.
• Providing emotional support and guidance to children.
• Creating a nurturing and supportive environment.
• Assisting children in dealing with trauma or emotional distress.
• Helping children with homework and school assignments.
• Encouraging personal development through extracurricular activities.
• Teaching life skills such as communication, teamwork, and problem- solving
ASSISTANT CARE GIVER
CAMPHILL (HOME OF DISABLED CHILDREN) 02/2007 - 06/2008
• Monitored and did bookkeeping of company records
• Personal Care & Assistance – Assisted children with daily hygiene, dressing, and mobility support.
• Emotional & Psychological Support – Provided companionship, encouragement, and emotional support.
• Medical & Health Care Assistance – I administered medication and assist with therapy exercises.
• Behavioral & Social Development – Taught social skills and encourage positive behavior.
• Household & Environment Management – Maintain a clean, safe, and organized living space.
• Safety & Protection – Ensure children's safety and respond to emergencies.
• Team Collaboration & Reporting – Work with professionals and keep records of children's progress
CLEANER
ROVER CONTACTS
Mr. Mokibe +267-*******
ROVER CLEANING SERVICES 11/2005- 09/2007
• General Cleaning – Sweep, mop, vacuum, and dusted all assigned areas.
• Sanitization & Disinfection – Clean and disinfected high-touch surfaces like doorknobs, countertops, and restrooms.
• Waste Management – Empty trash bins and dispose of waste properly.
• Restroom Maintenance – Clean and restock restrooms with toiletries and supplies.
• Window & Glass Cleaning – Wiped down windows, mirrors, and glass surfaces for a streak-free finish.
• Floor Care – Polish, buff, and deep clean floors as required.
• Equipment & Supplies Management – Ensure cleaning tools and supplies are maintained and stored properly.
• Safety Compliance – Follow safety protocols, including handling cleaning chemicals safely.
Contact this candidate