Administrative Support Assistant

Mkavita Mshilla

**************@*****.***

+256*********

Professional Summary

Highly organized and resourceful administrative professional with over 6 years of experience supporting diverse teams across healthcare, academia, and global development sectors. Skilled in calendar and travel management, stakeholder coordination, client communication, and process improvement. Culturally aware, detail-oriented, and adaptable—committed to providing exceptional administrative and operational support in fast-paced environments. Key Skills & Competencies

• Executive & Team Support

• Client Relations & Communication

• Calendar & Meeting Management

• Cross-cultural Collaboration

• Document & Report Preparation

• Office Operations & Logistics

• Travel & Expense Management

• Filing & Record-keeping

• Microsoft Office Suite (Word, Excel, PowerPoint) Professional Experience

Partnership Administrator

Seed Global Health, Mbarara, Uganda

2022 – Present

• Coordinate administrative and logistical support for global health partners and visiting clinicians.

• Handle scheduling, accommodation, travel planning, and documentation for international staff.

• Act as the key liaison between the organization and local institutions, ensuring smooth program delivery.

Department Administrator – Department of Emergency Medicine Mbarara University of Science and Technology, Uganda 2022 – Present

• Provide administrative support to faculty and students in a graduate academic program.

• Manage academic calendars, student records, communication, and stakeholder coordination.

• Organize meetings, prepare minutes, and ensure follow-up on action items. Front Desk Manager

Smart Gyms Limited, Uganda

2019 – 2021

• Delivered front office support, handled customer inquiries, and managed administrative workflows.

• Supported membership management, scheduling, and internal reporting. Front Desk Manager

AAR Healthcare Limited, Uganda

2015 – 2016

• Provided customer service and administrative support in a high-traffic healthcare setting.

• Managed appointment scheduling, patient registration, and documentation. Short-term Consultant – Administration

University Research Co., LLC/USAID ASSIST Project

2016

• Supported training workshops and program logistics for health systems strengthening initiatives.

• Prepared reports, managed correspondence, and assisted in activity planning. Volunteer – Social Works & M&E Departments

African Centre for Treatment and Rehabilitation of Torture Victims 2014 – 2015

• Provided administrative and program support to social work and M&E teams.

• Maintained case files, tracked data, and supported field activities. Education

• Bachelor’s Degree in Development Studies – Gulu University (2012-2015)

• Certificate in Office Management and Secretarial Studies – Nkumba University (2008- 2009)

Languages

• English

• Kiswahili

Contact this candidate