Degree in hospitality and tourism
Resume:
CURRICULUM VITAE
Dorcas Boamah Aidoo
Accra, Ghana
*********@*****.***
Profile
Organized and motivated individual eager to apply time management and organizational skills in various environments. Seeking new entry-level opportunities to expand skills while facilitating organizational growth.
Career Objective
To work in an organization that will enhance my professional efficiency and upgrade the image of the firm to achieve set goals.
Key Skills and Competencies
Educational Background
Koforidua Technical University-Koforidua Bachelor of Technology
Bachelor of Technology in Hospitality and Tourism Management, 2022 - 2024
Koforidua Technical University-Koforidua Higher National Diploma
HND in Hospitality and Tourism Management, 2018- 2021.
Okuapeman Senior High School, Eastern Region WASSCE
Home Economics, 2014-2016.
Akwadum Methodist Junior High School BECE- 2013
Work history and Experience
FACILITATOR – Royal Irenic Hotel, Madina, Ogbojo – East Legon – Part Time
Duties performed
Trained staffs and newly recruited staffs
Plans and manages programs, meetings and team building exercises
EXECUTIVE ASSISTANT-Palm University College, Manya Jorpanya-Shai Hills- 4/2023 to date
Duties performed
Organize and coordinate events such as conferences, seminars, and workshops for the university college, handling logistics, invitations, and follow-ups.
Act as a primary point of contact for internal and external stakeholders, including faculty, students, and community partners.
Maintain and organize important data and documents for the college, ensuring confidentiality and accuracy.
Provide support to students by answering inquiries, assisting with registration, and directing them to appropriate resources.
Handle any other tasks or responsibilities as assigned by the executive staff to ensure the smooth operation of the university college.
CUSTOMER SERVICE DEPARTMENT, Food and Drugs Authority, Koforidua (National Service Personnel) 09/2021-8/2022
Duties performed
Providing administrative support to ensure efficient operation of the office.
Support managers and employees through variety of task related to organization and communication.
Responsible for confidential and time sensitive material in the office
Ensured that administrative Assistant duties are completed accurately and delivered in a timely manner.
Assisting with scheduling meetings.
ACCOMMODATION OFFICER-Koforidua Guest House (Industrial Internship ) -06/2020- 08/2020- Koforidua
Duties performed
Ensure guests are comfortable by attending to their services.
Taking reservations from customers
cleaning guest rooms
Maintaining the building.
FRONT OFFICE/RECEPTIONIST-Beige Village Hotel (Industrial Internship ) 08/2019-Koforidua
Duties performed
06/2019-
Ensure that both front office managers and reception supervisors were kept up-to-date of any relevant feedback from guests and other departments.
Assisted other departments whenever needed.
Answered telephonic and in-person queries related to hotel services
Processed guests check ins and outs.
Prepared and completed room and restaurant bills.
Handled payment through cash, cheques and credit cards.
MANAGER-Jerusalem Bar, Afienya Duties performed
07/2016-01/2018
Ensure the guest feels important and welcome in the bar
Adhere to timing standards for products and services
Organize staff scheduling
Maintaining safe work environment
Monitoring inventory levels
Reference
Excellent communication and inter personal skills
Attention to details and problem solving
Ability to manage front office and other related matters efficiently
Networking
Strong analytical skills to support problems
Self-motivated and result oriented worker
Team player and high level of integrity and ethical values
Computer literacy
Models: Front Office, Food Production, Accommodation and Food and beverages.
Dr. Gladys Siaw
Head of Hospitality Department Koforidua Technical University Tel: 020*******
Mr. Timothy Fiadzoe
Senior Assistant Registrar Koforidua Technical University Email: ******@*****.***
Tel: 020*******
Contact this candidate