Data Entry

CATHERINE HUBBARD

Gray, GA *****

**********@*****.***

+1-478-***-****

Customer service professional with a proven track record of exceeding expectations. Skilled in building strong relationships, resolving complex issues, and providing exceptional support. Seeking a remote work opportunity to leverage my exceptional communication skills and problem- solving abilities.

Work Experience

Order Processor

Lingo Communications(Formerly Birch)

April 2010 to October 2023

Processed incoming customer orders with a high level of accuracy and attention to detail. Resolved customer inquiries and concerns regarding order status, product availability, and delivery schedules, ensuring customer satisfaction.

Maintained a high level of professionalism and confidentiality when handling sensitive customer and order information.

Dispatcher

Sadisco of Macon

September 2001 to April 2004

Continuously stay updated on relevant policies, procedures, and regulations to ensure compliance and provide accurate guidance to emergency personnel and callers. Display exceptional customer service skills by handling inquiries, providing accurate information, and reassuring callers during emergencies or stressful situations. Ers Dispatcher

GEICO

June 1995 to September 2000

Demonstrate exceptional multitasking abilities by monitoring multiple communication channels, prioritizing incoming calls, and dispatching appropriate units to address emergencies and service requests.

Maintain accurate and detailed records of incidents, including time of call, response time, actions taken, and resolutions achieved, ensuring thorough documentation for future reference and analysis. Education

Associate's Degree in Paralegal Studies

MOTTE TECHNICAL COLLEGE

2012 to 2015

Diploma

JONES COUNTY HIGH SCHOOL

1998

Skills

• Effective Communication

Active Listening

Problem Solving

Empathy and Compassion

Patience and Resilience

Conflict Resolution

Product Knowledge

Time Management

Adaptability

Multitasking (10+ years)

• Microsoft Word (10+ years)

• Microsoft Office (10+ years)

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