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C O N T A C T
S K I L L S
W O R K E X P E R I E N C E
Teamwork
time management
problem solving
photography
Diploma
Mar 2020 - Sep 2021
Penn Foster Home School Spring tx
Service advisor
Pegasus Chevrolet
Oct-2023 Jan-2024
L A N G U A G E S
English
Spanish
P R I N C E S S B O Y D
Profile
Hardworking and reliable team player with
exceptional organization skills and ability to
meet deadlines in a fast-paced environment.
Motivated self-starter with excellent
communication skills and a commitment to
ensuring efficient and smooth operations, with
strong attention to detail.
1. Managed customer serviceinquiriez.complaints and Warranty claims in a fast-paced automotive dealership setting.
• Provided recommendations and upselling opportunities for maintenance services and repairs to increase
Customer satisfaction and revenue
* Colinborated with technicians and parts department to ensure timely completion of service appointments and accurate billing.
1 Scheduled service appointments and communicated
With customers regarding service status and completion. timelines.
* Participated In continuous education and training to stay Informed on new vehicle models features, and service
Oct 2021 - Aug 2023
HOTEL FRONT DESK
Best Western Premier. New Caney, TX
Managed front desk operations including check-In/check- out reservations
Provided exceptional customer service and resolved any guest concerns or issues in a timely manner
Maintained a clean and organized front desk, area, lobby. Handled cash and credit card transactions accurately. Collaborated with housekeeping and maintenance statt to ensure guest satisfaction.
Assisted with administrative tasks such as answering phones responding to emails and filing paper work
communication
Computer tech
photoshoots