Project Manager Scrum Master

Location:

Ocean, NJ

Salary:

$35/hr

Posted:

May 12, 2025

Contact this candidate

Resume:

Diane J. Fellenz

Project Manager/Scrum Master

** **** ***** **.

Ocean, NJ 07712

732-***-****

*******@*****.***

www.linkedin.com/in/diane-fellenz-

b257b911

Professional Summary

Project Manager with 14 years experience leading cross-functional teams in delivering projects on schedule and within budget. Experience in Agile and Waterfall methodologies, stakeholder management, and resource allocation. Proven ability to enhance team collaboration and drive efficiency. Strong organizational and problem-solving skills ensure project objectives are consistently met. Professional Experience

Project Manager

Ernst & Young LLP (EY), Secaucus, NJ

January, 2008 – January, 2023

• Addressed cross-team dependencies and ensured smooth collaboration across multiple teams.

• Advocated for Agile best practices within the organization and contributed to the growth of the Agile community.

• Assigned tasks, set expectations, and monitored team performance to ensure goals were met.

• Coached and mentored Scrum teams on Agile principles and Scrum practices, fostering continuous improvement.

• Collaborated with business stakeholders to define and refine project scope, objectives, and deliverables.

• Collaborated with Product Owners to manage and prioritize the product backlog effectively.

• Conducted testing, validation, and post-implementation reviews.

• Defined project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.

• Developed detailed project plans, schedules, and resource allocation strategies.

• Documented lessons learned to improve future project processes.

• Ensured compliance with company policies, industry standards, and regulatory requirements.

• Established project budgets and secured necessary approvals.

• Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring team adherence to the Scrum framework.

• Fostered a culture of continuous improvement, ensuring that teams actively identify and implement process enhancements.

• Managed project governance, including steering committees, budgeting, and risk management.

• Managed risks and proactively addressed issues to prevent project delays.

• Monitored project milestones and adapted plans to ensure timely delivery.

• Provided regular updates on project status, challenges, and achievements.

• Served as the primary point of contact for project stakeholders. Assistant Director

Lyndhurst, NJ

September, 1998 – December, 2007

• Managed PeopleSoft upgrades, patches and fixes to ensure optimal performance and compliance.

• Ensured thorough testing was completed to validate any changes.

• Customized system workflows, processes, and interfaces to meet organizational requirements.

• Collaborated with HR, Payroll, and IT teams to identify and document business requirements.

• Translated business needs into functional specifications and technical solutions.

• Provided ongoing support and troubleshooting for PeopleSoft Payroll modules.

• Monitored system performance and resolved issues promptly.

• Developed and maintained reports and queries to support business decision-making.

• Coordinated user training with Peoplesoft for the Payroll team. Systems Analyst

J. M. Huber Corporation

Edison, NJ

1987 – 1998

• Analyze business requirements and translate them into technical specifications for PeopleSoft applications.

• Configured, and tested PeopleSoft modules.

• Developed customizations, integrations, and reports.

• Supported the implementation of new PeopleSoft features.

• Performed system patches and updates while ensuring minimal disruption to users.

• Monitored and resolved system issues, including data discrepancies, performance bottlenecks, and user access problems.

• Provided end-user support, including troubleshooting and guidance for PeopleSoft-related queries.

• Developed and executed test plans for system changes and upgrades.

• Created and maintained system documentation, including workflows, technical specs, and user manuals.

• Collaborated with stakeholders to define project scope, timelines, and deliverables.

• Worked closely with business users, IT teams, and external vendors to gather requirements and deliver solutions.

• Served as a liaison between technical teams and business units. Information Center Manager

• Managed the daily operations of the information center, ensuring efficiency and compliance with organizational standards.

• Developed, implemented, and maintained policies, procedures, and guidelines for center operations.

• Developed user training programs for word processing, spreadsheet and presentation graphics training.

• Maintained and updated information resources, including digital and physical assets.

• Collaborated with IT teams to ensure systems and databases were secure, functional, and current.

• Managed budgets and allocated resources effectively to meet center needs.

• Recruited, trained, and supervised staff, fostering a collaborative and efficient work environment.

• Monitored team performance, provided feedback, and supported professional development.

• Served as the primary point of contact for inquiries, ensuring timely and accurate responses.

• Established corporate help desk to address user issues with approved software and hardware.

• Developed strategies to enhance user engagement and satisfaction.

• Conducted outreach initiatives to promote the center's services.

• Analyzed data to monitor trends, measure performance, and identify areas for improvement.

• Prepared and presented regular reports on center activities and achievements.

• Developed and implemented short- and long-term goals to align with organizational objectives.

• Kept informed about industry trends and advancements to ensure the center remained innovative and competitive.

Information Center Manager

Rickel Home Centers

S. Plainfield, NJ

1985 – 1986

• Managed the daily operations of the information center, ensuring efficiency and compliance with organizational standards.

• Developed, implemented, and maintained policies, procedures, and guidelines for center operations.

• Developed user training programs for word processing and spreadsheet training.

• Maintained and updated information resources, including digital and physical assets.

• Collaborated with IT teams to ensure systems and databases are secure, functional, and current.

• Manage budgets and allocate resources effectively to meet center needs.

• Served as the primary point of contact for inquiries, ensuring timely and accurate responses.

• Developed strategies to enhance user engagement and satisfaction.

• Conducted outreach initiatives to promote the center's services.

• Prepared and presented regular reports on center activities and achievements.

• Developed and implemented short- and long-term goals to align with organizational objectives.

• Kept informed about industry trends and advancements to ensure the center remained innovative and competitive.

GPU/Jersey Central Power & Light

Morristown, NJ and Forked River, NJ

1977 – 1985